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3954
August 25th, 2008 02:00
Computer does not see CD/DVD drive
I had a brief power outage while in the middle of installing a Windows update. This caused a windows startup problem that you guys (thanks XCATOR) generally solved by suggesting that I remove the battery from the motherboard for a few minutes and restart the computer. That reset everything to factory settings. I then used System Restore to reset my preferences. The computer does not see the CD drive. The CD drive has power and the pilot light blinks whenever the computer starts up. I can't uninstall and then install because the compyter does no seem to know the CD drive is there. The computer does sort of recognize a non existing "floppy drive". The Windows startup is interrupted at each computer start because it cant ping the floppy drive it thinks is supposed to be there. This computer was assembled without a floppy drive ank it sees the USB separately so I don't think it is confusing the USB with the floppy.
What can I do to get the computer to see the CD drive and not be bothered by the non existing floppy drive?
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Skybird
10.9K Posts
0
August 25th, 2008 12:00
you do not have one. While there check that the CD drive
channel is ON.
Gaurav Jain
15 Posts
0
August 25th, 2008 22:00
Delete the UpperFilters and LowerFilters Registry Entry
Here's how:
Click the Start button,type regedit in the Search box, right click on the regedit entry at the top of the start menu and select RUN AS ADMINISTRATOR.
In Registry Editor, go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. In the right pane, right-click UPPERFILTERS (if available) and then click Delete. Do the same with LOWERFILTERS (if available). Click Yes when prompted to delete the registry value. Quit Registry Editor. Restart the computer. and then check.:)