Computer does not see either cd/dvd drives

Have you turned the computer all the way off and back on, then checked in device manager under CD drives? Anything showing?

Try uninstalling the upper and lower filters, following these instructions:

http://www.the-predator.com/dell/detect.html#1-0-8

Dell Article here .....

You guys rock!!! I used the Dell article you provided and that fixed. I waited on the phone for over an hour and then tried the chat option for support and they wanted me to open up the case and start changing cables around...I knew that wasn't the issue. Thanks alot for the help guys!!!!!!!!!!!!

John & Mike, nice work as usual my friends!


Take care





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link

Just curious.  Did you remove Roxio to cause this problem?

Europa,

For your general information, we have seen this issue related to a number of third party burning software, from Roxio, Nero, Sonic, even Music Match and iTunes. Also, strangely from one from boot to another and the Member stating nothing has changed.
Whether this is the case here, cannot say.

Take care





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link

Europa,

May I drop you a PM?


Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link

Interesting. . .  Thanks!

certainly

I think the answer is threaded.  What is linear? I do see all posts from top to bottom . . .

Europa,

You are welcome.

May I ask, which Dell view are you using, Linear or Threaded?


Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link