DDPE and IronKey compatibility

Hi Zenoxio,

Yes, there should no problem using an IronKey USB drive on a system with DDPE.

recently purchased inspiron 15 7000 series.  My Ironkey, all 3 I own, don't launch properly.  The normal launch window opens in the bottom right corner of the screen; however, only the top left corner of the normal window is visible.  The window can be moved but not enlarged to show the entire launch window.  I am not able to enter my information needed to unlock the device(s).

I talked to Ironkey, they said this was the first case of the issue they had seen and had no solution.

The devices work fine on my windows 7 platform, I need to access them on this new laptop.

Any suggestions?

Thanks, Jeff

Is this system by chance a 4K (UHD) screen?

Settings states a generic PnP monitor

All notebooks do.  What is the screen resolution?  If you don't know, enter setup - there'll be an entry there that tells you.  If it's a 4K screen (ultrahigh resolution), ask the software supplier if they plan an update that supports scaling on a 4K screen.

All notebooks do what? 

I have tried multiple resolutions without success.  I talked to the Ironkey people, they say this is the first they had heard of the issue.