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February 14th, 2004 19:00
DVD/CD not working.
In My Computer neither device shows up. I can't get a disc to play. In the device manager there is a yellow ! by each device. NEC DVD+RW ND-1100A and Lite-on LTN 4865 48x max.
Any help out there???
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mjcjjd
9 Posts
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February 14th, 2004 19:00
Skybird
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February 14th, 2004 20:00
See if this Microsoft Article is helpful ...........
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
if not, then see this reloading the IDE Predator Section 20, Article 3 .............
http://www.the-predator.com/dell/win1-0.html#win1-0-3
Message Edited by Skybird on 02-14-2004 03:45 PM
mjcjjd
9 Posts
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February 15th, 2004 01:00
Skybird
10.9K Posts
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February 15th, 2004 01:00
Check again per this Article for Code 19 ..........
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
mjcjjd
9 Posts
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February 15th, 2004 01:00
mjcjjd
9 Posts
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February 15th, 2004 02:00
You are truly an ANGEL in disguise. They are both back in the My Computer and in the Device Manager there are no yellow !'s. I can't thank you enough for all your help and patience.
God Bless you and all the joy you bring people like me needing help
Skybird
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February 15th, 2004 02:00
Skybird
10.9K Posts
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February 15th, 2004 02:00
What you are looking for is usually at the bottom and it is the folder SYSTEM.
Open that and open CURRENTCONTROLSET. Next open CONTROL then open CLASS. Now
you will see a number of items that look like each other. Finally open
4D36E965-E325-11CE-BFC1-08002BE10318 and you will see the UpperFilters and
LowerFilters to the right. Delete them and re-boot.
Get a good nights rest and look again in the morning or perhaps you can obtain
some assistance from a friend. You are so close to the solution.
Skybird
10.9K Posts
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February 15th, 2004 02:00
type "Regedt32" without the quotes. Click OK. The Registry Editor will open. Follow
the instructions in the Article very carefully and this should solve you problem.
mjcjjd
9 Posts
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February 15th, 2004 02:00
I guess I am not very computer savvy. I got into the registry editor and can't find the upperfilters and lowerfilters. Maybe I should give up now. I can usually get around pretty good in computers. I have internet tech support experience. And this is above me.... Thanks for trying to help me. If there is something you think I can handle any help would be appreciated greatly...