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December 21st, 2017 17:00

DVD drive

I have an inspiron 1545 with cyberlink power dvd. My player quit working last week and I have tried to reinstall it but can't do it when it doesn't recognize it. Any suggestions would be helpful.

Thank you.

4 Operator

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11.1K Posts

December 21st, 2017 19:00

What doesn't recognize what?

Confusing.

35 Posts

December 22nd, 2017 04:00

My computer does not recognize my dvd /cd player and will not play or able to reinstall applications installed on computer. I am running windows 7. Have optiarc 7580s drive.

4 Operator

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11.1K Posts

December 22nd, 2017 09:00

If it is an internal drive, the drivers are built into Windows 7.

If it is an external drive, you will need driver for it which I would suggest downloading on another PC to a USB flash drive and bring to this PC.

35 Posts

December 22nd, 2017 11:00

It is built in but nothing is working to get it to run.

4 Operator

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11.1K Posts

December 22nd, 2017 12:00

35 Posts

December 29th, 2017 11:00

I get this message. A driver (service) for this device has been disabled.  An alternate driver may be providing this functionality. (Code 32). I installed a new dvd drive and get the same thing.

4 Operator

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11.1K Posts

December 29th, 2017 12:00

Have you considered the possibility that the DVD went bad?

Unless of course, there is something important you are not telling us like there was a Windows 10 update or something.

35 Posts

December 29th, 2017 16:00

I got a new dvd drive and i get the same message with it I had with the one that came with laptop.Windows 10 has never been on this laptop. DVD drive does not run at all.

4 Operator

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11.1K Posts

December 29th, 2017 18:00

Uninstall the drive completely in Device Manager.

Reboot.

And let Windows find the right driver to use.

35 Posts

December 29th, 2017 19:00

I have all ready done that more than once and it keeps updating and says the best driver is in it but will not do anything. I have tried to restore systems and it only takes me back about a week. and won't restore.

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