Dell Branded Samsung 840pro SSD

Hi Erkki82,

Go here for downloads. You should search by model of laptop rather than service tag number since that will generally give you a bigger set of options.

Thanks,

But there is no available Firmware at the moment.
or at least nowhere to be found

Have looked most of the newer laptops all through. :emotion-1:

Hope Dell would provide one Firmware update at least...

So nothing so far?
No update, no nothing?
Current firmware has potential dying risk, and I am bit afraid of using it.
Should not be big problem for company to release the updated firmware.

Also very interested in this. Please update if you come across a firmware update via Dell or other ways. Hopefully Dell gets their head out of the sand on SSD firmware support.

Also interesting in a firmware update, have here a sm841 who produces many bluescreens, but chkdsk doesn't find anything,

I think a firmware upgrade would help. 

I need the SM841 SSD firmware update as well.  Or, how about downloads of the device software?
Samsung knows how to post Firmware and Software downloads online. What is Dell's excuse?

Why is it that Dell takes a Samsung product and ruins it by changing it to an OEM Samsung product so that it cannot be used properly?
Why does Samsung allow Dell to sully their name by association to their manufactured product.

Is there a reason why Dell is driving their company into the ground?
They were once a respected computer maker with good prices-- I once even encouraged my boss to by a Dell.
Now, they are just a handicapped machine--the AOL of computers.

Am I allowed to say this in Dell Support? Or, do they suppress communication that identifies Dell as the elephant in the room?
Dell can just point to a Q&A section, open up the forum and ignore its responsibility to confront the problem.
Talk amongst yourselves and leave Dell alone.

Put this thread in my favorites

Good luck! I have given up on Dell ever releasing a firmware update for this. I suggest everyone spam Dell support every day if we have any hopes at all.

may i ask?

what's the point to update the firmware for sm841?

are there any known bugs for this little piece of ssd?

thanks.

Can't you just get the Firmware update from Samsung. I doubt Dell has changed the drive physically to prevent it at all.

nop, its oem ssd.

Hi guys, any news? Did Dell responded something? 

Of course not.  Dell does not care about their customers.  They only made this Forum to create the illusion of support.  "Talk among yourselves.  Chase spurious solutions.  As long as Dell does not address its poor product support, it will continue to look for ways to fool its abandoned customers in the Forums ghost town.

I will answer this bit more precisely.
Samsung has made OEM drive for Dell and most likely not hardware level limitation, but at least
firmware level limitation is in the drives. = Samsung Magician software or other samsung sofware does not work with the drives. Including firmware updates.

So if DELL would please ask for Samsung to produce at least one update for us.