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May 24th, 2013 08:00

Dell Hybrid Drive not using SSD

I purchased a new 15r with the hybrid drive featuring a 32GB Samsung SSD. 

While keeping the performance window open, I noticed that the SSD is always at 0% task. 

Anyone else's hybrid setup not using the SSD?

May 24th, 2013 08:00

Thanks for the help Sundeep, attached is a screenshot for the splash screen when starting Word. 

May 24th, 2013 08:00

Hi fliphkd7788,

mSATA SSD is used as cache drive to accelerate a conventional magnetic disk using Intel Rapid Start Technology (IRST). When using mSATA SSD with IRST setup, it is not available in device manager. Please share where exactly you checked the SSD activity. If possible please post a screenshot.

Please share the information. I would be glad to help you.

May 28th, 2013 12:00

Hi fliphkd7788,

It appears that the SSD is not configured/ working in IRST mode. Please check the SATA operation in BIOS, if it is set to Intel Smart Response Technology. You may follow the steps below :

  • Restart the computer and press F2 button when you see Dell logo
  • Highlight Intel Rapid Start Technology and press Enter
  • Ensure that iRST Support is Enabled
  • Press ESC button to go back
  • Highlight Advance option and ensure SATA Operation is set to ISRT
  • Press F10 to save the system settings and restart the computer

After following the steps above, you may check the SSD association in Intel Rapid Storage Technology Manager. You may follow the steps below to verify the status of SSD and HDD association and reassociate them if needed :

Please reply with the findings. I would be glad to help you.

9 Posts

May 28th, 2013 18:00

hi DELL-Sundeep

i follow these step

  • Restart the computer and press F2 button when you see Dell logo
  • Highlight Intel Rapid Start Technology and press Enter
  • Ensure that iRST Support is Enabled
  • Press ESC button to go back
  • Highlight Advance option and ensure SATA Operation is set to ISRT

my menu

 1: Intel Rapid Start Technology is grey can't select

2:  SATA Operation is set to ISRT

after restart can't get into window 8 it popup a message

error  pls reinstall window or restore got this symbol   :(

 

May 29th, 2013 07:00

Hi sony_mp4,

The above steps are only applicable if you have mSATA SSD installed in your system and you have installed Windows OS with SATA Operation set to ISRT.

It appears that Windows 8 in your computer was installed in AHCI mode and now as you have changed the SATA Operation the OS is not loading. You may perform the following steps to be able to login to OS :

  • Change the SATA Operation back to AHCI in BIOS
  • Follow the steps listed in Microsoft article Here and restart the system
  • Change the SATA Operation to ISRT and see if it helps.

Once you are able to successfully boot into the OS after changing the SATA Operation to ISRT, you may download/install Intel Rapid Storage Technology Driver from Here. After installing the driver, you may follow the steps given in my previous post to accelerate HDD.

If the system is unable to boot after changing the SATA operation, you may consider re-installing Windows OS with SATA Operation set to ISRT and iRST enabled.

Please reply with the findings. I would be glad to help you.

9 Posts

May 30th, 2013 10:00

hi sundeep I already success install my irst and also got accelerator menu on top

through your step

tq u so much!!! :)

:emotion-5:

I wan ask my current laptop model 15r se 7520

can install rapid start technology ?  will support?

cause I install got apprear this message

(this computer does not meet the minimum requirements for installing the software )

is mean not support  by hardware or any other problem?

 

June 1st, 2013 12:00

Hi sony_mp4,

Unfortunately, I was unable to understand whether the issue is resolved or not. Are you facing issue on multiple computers?

Please elaborate; would be glad to assist.

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