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Dell Inspiron Not Reading CD-ROMS
I have a Dell Inspiron Desktop (530S):
My DVD/CD-ROM drive is labeled as HL-DT-ST DVD+-RW GSA-H3IN ATA Device and I'm having issues with the drive readong audio CDs. It will read DVDs fine, but it has issues reading CD-ROMS. They can be purchased or burned from someone elses computer and it may or may not read them. Sometimes it picks them up quickly and other times it just won't read them at all (the same exact CD or different ones). I'm running Windows Vista Home Basic SP1 and this computer was purchased early last year. I tried updating my driver, but Windows said the most up to date drivers were already istalled for the device. I'm not sure if this is a computer issue or Vista. When I try to get the system to read the audio CD, through Computer, nothing happens. Inserting the CD doesn't iniatiate auto-start, so I'll click the drive manually. It will ask me to insert a disc, even though one is already inserted, and when I close the disc tray it continues to read the disc indefinitely, almost as if it is stalled. Any help would be appreciated. Thank you for your time.
Skybird
10.9K Posts
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April 6th, 2008 02:00
running the Dell diagnostics. You can access the diagnostics
by pressing F12 at startup while the blue Dell screen is showing.
That will give you access to the boot menu where you choose the
Utility Partition and run the Custom test for the drive. Have
a data Cd ready. A data cd is not a music CD. Use a program
install disk or the Dell Drivers and Utilities.
KRTS
8 Posts
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April 6th, 2008 03:00
KRTS
8 Posts
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April 6th, 2008 03:00
Skybird
10.9K Posts
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April 6th, 2008 12:00
When you swrote you tried to update the driver, did you mean the
Firmware here ....................
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R160612&SystemID=INSP_DSKTP_D530S&servicetag=&os=WLH&osl=en&deviceid=12385&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=32&fileid=215046
The CDs the drive has problems reading; are they commercial CDs,
burned CDs or both? Does it have problems read both data and music CDs?
KRTS
8 Posts
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April 6th, 2008 12:00
Skybird
10.9K Posts
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April 6th, 2008 12:00
DVDs and the other is for CDs. One can fail
while the other can remain functional.
KRTS
8 Posts
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April 6th, 2008 14:00
I got an error message and the application seems to be hanging. Windows says that it is still running, but nothing seems to be happening:
There is a screenshot of my desktop and what I'm looking at. I'm really praying that my drive hasn't failed. :mansad:
Skybird
10.9K Posts
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April 6th, 2008 14:00
HLDS GSA-H31N HH SATA 16X DVD+/-RW Drive and HL-DT-ST DVD+-RW GSA-H31N ATA
are the same.
KRTS
8 Posts
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April 6th, 2008 14:00
KRTS
8 Posts
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April 6th, 2008 14:00
I can't find any driver updates for the drive. The driver date for the one installed is 6/21/2006 which is before I purchased the computer.
The update you posted says its for the drive:
HLDS GSA-H31N HH SATA 16X DVD+/-RW Drive
My drive is labeled as:
HL-DT-ST DVD+-RW GSA-H31N ATA
mdvreyes
4 Posts
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December 7th, 2010 12:00
KRTS -
Did you ever find a resolve to this issue?
I am having the same problem.
Michael