Unsolved
This post is more than 5 years old
1 Message
0
1127
Dell Support Center
I'm using Dell Support Center software on a Vista Ultimate system.
I keep getting the following ERRORS:
FUNNEL SEEK TEST "FAILED"
"RANDOM SEEK TEST "FAILED" "
"TOTAL SECTOR GREATER THAN "ZERO"
"HIGH DISK USAGE"
"HIGH HANDLES USAGE"
I waited on the phone with a Dell technician for over 45min, before i got disconnected.
ANYONE HAVE THE ANSWER OR AN IDEA???
THANK YOU
GREGG
DELL-Madhur B
565 Posts
0
October 29th, 2012 04:00
Hi Gregg,
I apologize for the inconvenience, from the error message i understand that it is a Hard drive failure and it needs a replacement.
I request you to private message the system service tag number. To private message, accept my friend request; click on my user name and click start conversation.
Alternatively, you can check warranty status online. Click on the link below: http://www.dell.com/support/troubleshooting/us/en/19/TroubleShooting/ProductSelector
If the computer is not in warranty please contact spare part sales for the pricing information of the Hard drive. I have attached the link for the contact information for spare part sales: sales (the link is for USA):
http://support.dell.com/support/topics/global.aspx/support/dellcare/byphone_sales
For any clarifications please feel free to contact me.