Dell kb216 causing problems

Question

Whenever I am starting my laptop with dell k216 plugged into it, it is causing weird problems. Whenever I click in any text field it either left/rights click there or starts typing 2 continuously, it is happening only when I am attaching my external keyboard. Here is the video of the problem: https://vimeo.com/450753911  When I tested the keyboard on the keyboardtester.com it was making click sound continuously which means one of the keyboard buttons is pressed all the time but it was not able to show which keyboard button is pressed. Here is the video: https://vimeo.com/450753196

DELL-Cares · Answer

Hi,   Hope you're doing good.   I understand that you're facing an issue with the keyboard. Please drop me a message so that we can discuss this further and isolate the cause of the issue.   -Gautam.

DELL-Cares · Answer

Hi,   Hope you're doing good.   I didn't hear from you. I will be closing the case from my end. Do get back to us for further assistance.   -Gautam.

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