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booeyOH

21 Posts

15995

November 26th, 2007 22:00

Digital Copy Protection Error - DVD won't Play???

Hello,
I have an inspiron 6400 with Windows Vista Home Premium, and when I try to play movies in Windows Media Player I get the following error:
 
Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card.
 
Any ideas?
 
 

yup1957

1 Message

December 1st, 2007 10:00

did you try to load updated drivers for the dvd drive?

KelliB

1 Message

December 1st, 2007 19:00

I am having similar problems with my Dell e520. I have tried to follow instructions to update driver but am having difficulty actually doing so. Do I need to purchase a new video card or driver?

mtbtrekker

2 Posts

January 13th, 2008 15:00

I am receiving same error msg on my Dell Dimension 8400 running Vista Home Premium. It used to play DVD's fine.  I have a Radeon X800Gt video card and had upgraded the drivers but I can't specifically narrow down when DVD's stopped playing as I very seldom use computer to watch DVD's.  Once I discovered any error, I always try to correct same and have installed preivous versions of ATI Catalyst Control  Center and ATI drivers to no avail. I even went so far at to purchase Roxio DVD Decoder plugin from the WinMedia Version 11 plugin link but that didn't solve the problem, same error msg. I have searched Web, Microsoft KB (one article suggested that when computer goes in sleep mode, this can occur- tried working around that as suggested but no luck) as well as Dell. This is the first time I haven't been able to come up with a solution. Any ideas?
 
Thanks, 
 
MTB

booeyOH

21 Posts

January 13th, 2008 16:00

No,
I was on with a Dell tech for a very long time and it eventually got fixed.  THEN IT CAME BACK :(
 
So I am deciding to give up for now.  I am going to re-install Vista HP when service pack 1 comes out, and hopefully that will fix it.
 
In the meantime, there is a free player that will play DVDs, it is not fancy, but it works.
 
It is called VLC media player, and can be found at: http://www.videolan.org/
 
Thanks,
Let me know if anyone figures this out.
 
Bryan

mtbtrekker

2 Posts

January 13th, 2008 21:00

Thanks for Videolan link to a free DVD player that works at least. If I find a solution to WinMedia, will let you know.  MTB
 

Adam Cooke

4 Posts

March 1st, 2008 12:00

I have exactly the same problem and have been trying to fix it for ages.

What i have found though is that if update or rollback the driver it is fix BUT only until you restart your computer then your back to square one.


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