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April 23rd, 2007 19:00

Dim 2400 becomes Demon 2400

Lost CD drive, lost USB connection, must use on-line keyboard - most of the time keyboard won't work, when it does it freezes the system, 1 of 2 partitions won't allow files to be opened, says I don't have proper access. Software or hardware problem or both ? HELP !!!!!

2 Intern

 • 

15.3K Posts

April 23rd, 2007 19:00




Hi Unlucky,

Since you are in the Dim-CD/DVD conference lets deal with the CD drive issue.
Go to Device Manager,
To access Device Manager, use any of the following methods:
• Click Start, click Run, and then type devmgmt.msc.
• Right-click My Computer, click Manage, and then click Device Manager.
• Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.
Click the "+" next to DVD\CD-ROM drives, select the CD drive and click Uninstall, do not restart yet; select the USB hub, click Uninstall, then shutdown.

Click on the CD/RW link in my post and scroll to section 11, article 2, look for the information on Clearing the NVRAM for the 2400 series. Turn your system on and Clear the NVRAM, now see if the Demon is still stirring...

I am going to assume you have run the diagnostic as well, if not please consider this.

Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link


Message Edited by Predator on 04-23-2007 05:40 PM

11 Posts

April 23rd, 2007 20:00

Thank you, I'm at work now - when I get home I'l follow your directions & let you know how it goes. I also posted this in the hardware section for help with the keyboard.

2 Intern

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15.3K Posts

April 23rd, 2007 20:00




Hi Unlucky,

Great idea, the Dim-General Hardware has a number of excellent Regulars that frequent the board, you should be in very good hands.
I will check back in later tonight.

Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

11 Posts

April 24th, 2007 14:00

Hi Predator,
 
Still a demon unfortunately....I did what you said - twice - with no change in the yellow qestion mark next to the CD drive. I did notice there were 4 exact USB drives (I uninstalled all 4, but they looked identical) I ran through the systems diag (F12 at bootup) & everything checked out O.K. The CD was totally powered up & there were no problems with reading etc. (I checked everything in the diag, not just the CD, the only problem it picked up was in the floppy drive) Do you have any other ideas ?
 
Thanks,
 
Unlucky0011 

2 Intern

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15.3K Posts

April 24th, 2007 17:00




Hi Unlucky,

I am going to assume you do not have the floppy, so you will need to enter the BIOS and turn her off. Same CD/RW link, try Section 20, article 3.

If this does not help, disconnect the optical drive from the IDE cable, reboot the system, still the Demon? Ay chance you can trest your optical drive in another system, rule it out of the equation?

Best Regards!

PS: Although rare, have you tried a new 40-pin/80-conductor IDE cable?




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

11 Posts

April 24th, 2007 19:00

Thanks Predator, I'll try your suggestions. Also, I forgot to mention when the installer tried to reinstall the CD drive it said it encountered problems & couldn't install. The properties under the driver mentioned something about a missing or corrupt file.
 
Unlucky0011

2 Intern

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15.3K Posts

April 24th, 2007 20:00

Unlucky,

It did not mention any Code errors such as 31, 39, 41, etc... ?

Jeff

11 Posts

April 24th, 2007 20:00

Jeff,
 
I don't recall if any code errors were present; possibly 39 but I'll check tonight & also I'll make it a priority to take more dtailed notes.
 
Unlucky 

2 Intern

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15.3K Posts

April 24th, 2007 20:00




Hi Unlucky,

If it is one of those, same CD/RW again, Section 100, article 31. (Ignore the reference to Roxio)

Tonight I reviewed your post over in the Dim-General Hardware, noticed "ManyDimensions" has responded and he had a similar issue. MD is a good guy and his suggestion may resolve your issue as it did for him. Just a note, its use will erase your data, so be aware and have your files backed up.
Here is a nice site and you should see the link to Dell`s PC Restore:
http://www.goodells.net/dellrestore/fixes.htm

Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link


Message Edited by Predator on 04-24-2007 10:00 PM

11 Posts

April 27th, 2007 19:00

I had some other things to take of, plus I found some kb articles regarding loss of D: drive. Last nite (early this am) I did a regedit @ run and delted the upper & lower filters per the instuctions, rebooted, & my drive came back ! After resequencing the boot disks so the CD Drive was 1st, I was able to do a clean install of XP and I'm back in business. (@ 4:40 this am) Thank you for your help, it took all of the different pieces to come to a successful conclusion.
 
Best Regards,
 
Unlucky (no more)

2 Intern

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15.3K Posts

April 28th, 2007 12:00




Glad to hear the news Unlucky, and thanks for the feedback, may help the next Member down the road !!


Best of luck with your system and have a great weekend...




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.



CD/RW Link

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