I have a lap top XPS M1530 Bios System A09, when I switch it on I receive : Windows can not repair this computer automatically, unspecified changes to system configuration caused the , error code 0x490.
When I use Pre-Boot system Assessment(PSA) , I get :
error code: 0146
Msg: Error code: 2000-0146
Msg: Hard drive 1: Self test log contains previous e-mail.
Could anyone help me, Thanks a lot
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You need a new, 2.5", 9.5 mm SATA notebook hard drive. Replace the failed drive. Then you will need to reload the operating system, applications, and restore your data from your backups.
No - the drive has a hardware problem. Yes, you might squeak a few more hours or days out by reloading after reformatting - but is it worth doing that knowing how many hours it takes -- and that the drive is on its way out, so you'll have to do it all over again soon with a new drive, anyway?
Welcome to Dell Community.
Let me first appreciate the fact that you have tried the steps yourself to isolate the problem.
Error code: 2000-0146 (DST Log contains previous errors) refers to previous errors in the hard drive which might not really be a hardware failure. In order to confirm this, I recommend you to run a custom test on the Hard drive which takes longer time than the Pre-boot System Assessment which you have already performed on the computer but it will give the accurate result.
Once the Pre-boot System Assessment is completed, the computer will give you an option to “Run the remaining memory test”, please select “No”. Then the computer will launch the 32-bit Diagnostics from the utility partition (if available).
After the diagnostics is launched, in the main menu, please click on “Custom Test”, then select the “Hard drive” and click on “Run Tests”. If the test completes without any error then the hard drive is fine and PC Restore can be performed to restore the computer back to the factory condition (which will result in data loss).
Please refer to the following article for more information on running the Dell 32-bit Diagnostics Utility: http://dell.to/MNJv4B
If you have any further questions feel free to reply.
Thanks & Regards
I've posted this same issue in the Desktop Forum under "Drive Self-Test (DST) log contains previous error(s)".
After the 2000-0146 (Drive Self Test) code occurs, you don't have any option to continue running the PSA, only to reboot the system. Moreover, I have run the Dell 32-bit Diagnostics from a CD and the Hard drive tests all pass without any error (it is a new drive).
When you run PSA with no drives present, it gives a different code saying No Hard Drive Found or something, but after connecting the drive, you still see 2000-0146.
But-- even after clearing the CMOS memory, I am still getting the 2000-0146 code when I run PSA assessment. Can you think of any other way to clear that out? Where is that being saved? It doesn't seem like that should be happening.
2000-0146 (Drive Self Test) can also occur if you have not provided a writeable Disc to check the optical drive.
Run the LONG Test on Just the hard drive.
It means the log has Previous Errors.
Remove and reinstall the Hard Drive for the error codes:
Please see the Service manual for instructions on how to remove and replace the Hard Drive. Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.
After reinstalling the hard drive re-run the diagnostics if you receive the same error code
RE Run the Drive Self Test (DST) from the Utility Partition also
known as the 32 bit diagnostics to determine if the previous error has been corrected.
If the DST from the Utility Partition does not indicate a failure of the drive,
we consider the error to have been corrected and the drive does not need to be replaced.