Unsolved
This post is more than 5 years old
14 Posts
0
20602
December 22nd, 2003 14:00
Fatal Error when Installing WIN XP Pro. . .E:\I386\asms
I am getting this error when trying to instal winXP on an Optiplex GX1p. Could this be the CD drive messing up?
***************************************************************************************************
Fatal Error:
An error has been encountered that prevents Setup from continuing.
One of the components that Windows needs to continue setup could not be installed.
The request could not be performed because of an I/O device error.
Press OK to view the Setup log file.
OK
System Setup Log - (C:\WINDOWS\setuperr.log)
Error:
Installation Failed: E:\I386\asms. Error Message: The request could not be performed because of an I/O device error.
***
Fatal Error:
One of the components that Windows needs to continue setup could not be installed.
The request could not be performed because of an I/O device error.
***
*************************************************************************************************************************
I am going to try and reinstal with a new CD drive. any suggestions on this would be appreciated.
0 events found


Skybird
10.9K Posts
0
December 22nd, 2003 15:00
Hi wisof,
I did a Google search of "Installation Failed: E:\I386\asms" and it yielded a handful of forum discussions.
Some were quite lengthy and the different items discussed are too numerous to list here. Do the same
Google search and read through the discussions and see if they are helpful for you. (Installing with a
different CD Drive was a solution for one person.)
http://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=Installation+Failed%3A+E%3A%5CI386%5Casms&btnG=Google+Search
wisof
14 Posts
0
December 22nd, 2003 16:00
I swapped the drive out for a new one, and this fixed the issue. I should always remember to google things. this forum is super slow sometimes, but I figure I can get the most direct info from here pertaining to my dells. . .guess thats not always the case. thanks for the googling!