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July 10th, 2011 14:00
Funnel and random seek test failures
All of my Dell system diagnostics have run just fine but these two items. I have a Dimension 4700C and have been considering a new system.
- Hard drive funnel seek test failed
- Hard drive random seek test failed
The hard drive seems to also be spinning all of the time but does not make any funny noises.
Thanks for any input you might have.
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osprey4
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July 10th, 2011 14:00
Hi Roxie1117,
First, I hope you have all of your important files backed up.
My suggestion would be to run the Dell diagnostics on your drive. To test your hard drive using your Dell Drivers and Utilities disc:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Insert the Dell Drivers and Utilities disc in your CD/DVD drive.
3. Pick the option to boot from the CD/DVD drive.
4. You will be prompted to hit any key to continue booting from the CD/DVD drive.
5. You will be prompted to hit 1 to run the Dell diagnostics. You may see two such menus.
6. Select Test System.
7. Select Custom Test.
7. Use the arrow keys or mouse to select your hard drive.
9. Click Run Tests.
10. Write down any error messages.