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2688
October 31st, 2003 02:00
GCC-4240n write problems in Win2K
My Inspiron 8200 had to be converted from WinXP to Win2K for business reasons. Blasted the hard drive, loaded Win2K, updated with all current patches.
In WinXP the CDRW (Hitachi GCC-4240N) worked fine for reading and writing.
After converting to Win2K and loading all the software, everything seemed to work fine. Except... the drive could not be recognized as a writable device.
So, I loaded Roxio 5 Platinum. This dropped out the awareness of the CD drive altogether.
Did some reading, updated firmware and Roxio, removed the various drivers and device known to cause problems, allowed reload... still nothing.
Spent a couple of hours with Dell support and was told all kinds of irrelevant things. Finally the person managed to find a reference to a registry entry (Document #TT1065889) that allowed the CD to be recognized for CD read and DVD read.
However, I still can't get the silly thing to be recognized as a writable device. I'm out of options though I continue to search.
There are a couple of additional posts in the forum on the subject... but no noted resolution.
Any ideas. Thanks for taking a look.
bacillus
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14.4K Posts
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October 31st, 2003 09:00
you may have to patch your current version of roxio to get the drive recognised.
http://www.roxio.com/en/support/software_updates.jhtml
also consider getting an aspi layer as win2k lacks one.
ParkJammer
2 Posts
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November 2nd, 2003 08:00
As noted, both my CD firmware and Roxio have been updated. Oddly, it was updating Roxio that knocked my CD recognition out completely. A registry change allowed the CD to be recognized once more.
I have (taking your suggestion) added ASPI drivers to my system. How a SCSI driver will help is not clear, but anything is worth a try. This had no affect.
No software (Windows itself, Roxio, Pyro, etc) that would normally take advantage of the CD write capabilities will recognize the device. It is important to note that the device is recognized as a "read" device... but not as one which will accept write actions.
I'm not sure what to try next. Have googled this in many ways with no success as of yet.