9 Legend

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87.5K Posts

June 20th, 2016 06:00

Sounds likely the drive needs replacement.  If you have not prepared a set of recovery media and made a backup of your data, do that NOW.

See:

www.dell.com/.../Media-backup

Once that's done, run an extended diagnostic on the drive (F12  at powerup).  If you see an error such as 2000-0142, it's time to replace the drive and reload the operating system from the recovery media.

June 20th, 2016 23:00

Thanks for your reply , i have already lost all of my data , at some moment i found that disk has disappeared from this pc , then went to disk management and found all of its space allocated as free space , any way ... what i should do ? replace the hard drive ??? or is there any fix ?? also what caused that 

9 Legend

 • 

87.5K Posts

June 21st, 2016 05:00

What error code do the diagnostics  return?

June 21st, 2016 19:00

How to do the diagnostics ??

to be clear , i think i have lots of bad sectors and i really need to fix that , they causing the labtop to be slow and freezes some time and i cant use programs really well like before like photoshop / illustrator

i use the labtop for work , and i will be very thankful if you can help me :)

9 Legend

 • 

16.1K Posts

June 22nd, 2016 00:00

Power down the system. Then power it up and [press [F12] then select diagnostics. See here for an example:

https://www.youtube.com/watch?v=WDpvQ3qwy1c&list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr&index=11

June 25th, 2016 11:00

i did the diagnostics and got for the Hard drive error code 2000-0157

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