Once that's done, run an extended diagnostic on the drive (F12 at powerup). If you see an error such as 2000-0142, it's time to replace the drive and reload the operating system from the recovery media.
Thanks for your reply , i have already lost all of my data , at some moment i found that disk has disappeared from this pc , then went to disk management and found all of its space allocated as free space , any way ... what i should do ? replace the hard drive ??? or is there any fix ?? also what caused that
to be clear , i think i have lots of bad sectors and i really need to fix that , they causing the labtop to be slow and freezes some time and i cant use programs really well like before like photoshop / illustrator
i use the labtop for work , and i will be very thankful if you can help me :)
ejn63
9 Legend
•
87.5K Posts
0
June 20th, 2016 06:00
Sounds likely the drive needs replacement. If you have not prepared a set of recovery media and made a backup of your data, do that NOW.
See:
www.dell.com/.../Media-backup
Once that's done, run an extended diagnostic on the drive (F12 at powerup). If you see an error such as 2000-0142, it's time to replace the drive and reload the operating system from the recovery media.
CallMeRady
6 Posts
0
June 20th, 2016 23:00
Thanks for your reply , i have already lost all of my data , at some moment i found that disk has disappeared from this pc , then went to disk management and found all of its space allocated as free space , any way ... what i should do ? replace the hard drive ??? or is there any fix ?? also what caused that
ejn63
9 Legend
•
87.5K Posts
0
June 21st, 2016 05:00
What error code do the diagnostics return?
CallMeRady
6 Posts
0
June 21st, 2016 19:00
How to do the diagnostics ??
to be clear , i think i have lots of bad sectors and i really need to fix that , they causing the labtop to be slow and freezes some time and i cant use programs really well like before like photoshop / illustrator
i use the labtop for work , and i will be very thankful if you can help me :)
Philip_Yip
9 Legend
•
16.1K Posts
0
June 22nd, 2016 00:00
Power down the system. Then power it up and [press [F12] then select diagnostics. See here for an example:
https://www.youtube.com/watch?v=WDpvQ3qwy1c&list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr&index=11
CallMeRady
6 Posts
0
June 25th, 2016 11:00
i did the diagnostics and got for the Hard drive error code 2000-0157