Have to replace Hard Drive

Question

I have a Lattitude d820 and I ran diagnostics and it gave me the error code 1000-0146. The tech said I need a new hard drive and is shipping me a new one. I want to know how to transfer the data from my old 'messed up' hard drive to the new one. Can this even be done?? if the hard drive has errors, how can I recover the data from it? I'm a student and all my school work is on that....!!! NB: I am really mad at Dell for this. I told them three times that the forums were associating this error code with the need for a new hard drive. They sent me first a new optical drive, then new memory to fix the problem. The tech that came to my house said all they needed to do was give me a new hard drive. 1 week later...my computer is still not fixed. Good thing I spent all that money on complete care....

ejn63 · Answer

Remove the hard drive, mount it in an external USB case, and attach it to a working system. Copy what you can.

You will have to take ownership of the file - see below.

After you're back up and running, buy a drive to use for backup - mount it in the external case. There are two types of hard drives: those that have failed, and those that will fail.

While you may be angry at Dell, direct some of that to yourself - you had a suspicion the drive was failing, and you did not back up before the drive failed completely.

Complete Care or not, you are responsible for your data and backing it up, not Dell.

rayjay1234 · Answer

Actually no, not my fault. When I spend $300 on a complete care package like that I expect the person giving me advice knows more about the problem than I do. thanks for your help though...I was told to try a boot from the windows xp cd since the error message i get also tells me 'logonUI.exe' the memory cannot be 'written'. Is this just a windows xp error and not related to the hard drive?

ejn63 · Answer

You won't know until you run a complete diagnostic on the system.

jcn77056 · Answer

You may be able to get the data off the drive but do not take an image of the drive and use that.  While the drive was going bad, it probably corrupted Windows.  You want to do a clean install on the new drive and move over only your data files.

Lindus · Answer

rayjay1234 wrote: 'I have a Lattitude d820 and I ran diagnostics and it gave me the error code 1000-0146. The tech said I need a new hard drive and is shipping me a new one. I want to know how to transfer the data from my old 'messed up' hard drive to the new one. Can this even be done??'     What I usually do in these cases is the following: I use a LiveCD of Knoppix Linux and an external USB or NAS drive.  Boot from the CD, mount the drives and then just copy from the 'messed up' drive to your external drive.  Worked like a charm for me the 2 times I have had to do it...   With hopes this helps, /Lindus

Storage, Drives & Media

Have to replace Hard Drive

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