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October 16th, 2012 08:00
Hi guys, I got an hdd error code 0146...What should I do (step by step)?
Hi guys, My studio 1558 is not working because I got an error code 0146...What should I do (step by step)? I need the data from that drive and the hdd is recognized by the dell bios. Please help me out on what to do step by step. I know i have to purchase a new internal hdd and order a usb hard disk drive enclosure, but what should I do about transfering the data from the failed hdd to the new hdd that I will order? And will I need to order a new dell oem windows 7 home premium to install on the new hdd?
Thanks
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DELL-Manpreet C
343 Posts
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October 16th, 2012 08:00
Hi,
The 0146 error indicates a possible hard drive failure. To confirm if the hard drive has failed, run the Custom test via 32-Bit diagnostics:
For the Windows 7 OS re-installation DVD, I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on 'Friends' tab at the top and then click on 'Request to Review' and finally click on 'Accept' button.
I am sending you a private message as well. Click on 'Inbox' to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on 'Start Conversation' to send a private message. Based on your region and warranty, I will suggest the possible course of action.
Hope this helps.
Do write back with the results.
studio 1558 use
4 Posts
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October 17th, 2012 11:00
Hi manpreet. I pressed f8 and tried running in safe mode with networking and the syatem froze. it said loading windows files and stopped showing any progress so I decided to hold the power on button to shut it down and restart again by pressing f12 and running the quick tests only from the dell diagnostics.
I couldn't access that so I inserted the dell cds and drivers resource cd and booted from that cd and accesed the test from there . Here are the results from running the quick test confidence test on my sata hdd:
**SATA DISK S/N= 5VJ4R[JU - Confidence Test **
Performing a read test at the beginning of the media
Performing a read test at the end of the media
Peforming random seeks in the middle of media
No additional sense information
Test Results : Fail
Error Code 0F00:1344
Msg: DISK - Block 136460925: Can't read, replace disk
Test progress:35%
Overall progress:35%
The given error code and message can be used by Techincal Support to help diagnose the problem. Do you want to continue testing?
I clicked yes to keep running and it then later said:
No additional sense information
Test Results : Fail
Error Code 0F00:1344
Msg: DISK - Block 136461724: Can't read, replace disk
Test progress:42%
Overall progress:42%
The drive failed to perform the confidence test properly. This may indicate that the drive needs to be replaced (if this is a removable media device, try different media).
I guess I need to replace the disk by purchasing a new studio 1558 hdd. So how can I transfer that old data from my dead hdd to the new one?
shesagordie
12 Elder
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46K Posts
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October 17th, 2012 13:00
studio 1558
You are right, the hard drive has failed and should be replaced ASAP.
Regards to recovering the data, one of the easiest procedures for recovering the files and folders, is to remove the failed hard drive from the computer and use an USB 2.0 adaptor similar to THIS, then attach the hard drive to the USB port on the working computer and see if you transfer the files and folders to it.
Note: Only data files and folders can be transfered, any applications, utlities and programs, need to be reinstalled from their CD's, or downloaded from the publisher's website.
Bev.
studio 1558 use
4 Posts
0
October 17th, 2012 14:00
thanks for the info gordie, before i replied to this post i just ordered this
<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
do you think that will work too?
thanks
shesagordie
12 Elder
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46K Posts
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October 17th, 2012 14:00
studio 1558
Sorry, but I do'nt think it will work, the EZ Upgrade Kit from Apricorn is for cloning an exsisting hard drive to a new hard drive, not for trying to recover the data files and folders.
For cloning you usually cannot use a failed hard drive as the source drive.
Bev.
studio 1558 use
4 Posts
0
October 18th, 2012 15:00
shesagordie
12 Elder
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46K Posts
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October 20th, 2012 15:00