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11 Posts

12302

April 20th, 2006 06:00

Hitachi-LG Data Storage- DVD Writable/CD-RW, Error code 0F00:2871

Hitachi-LG Data Storage
DVD Writable/CD-RW Drive
Model: GWA-4164B

Optiplex 170L

After running the diagnostics test on the DVD/CD drive, I received an error code:

"0F00:2871

Optical Drive BIST-

Flash ROM test failed"

The reason for checking was because I've been having troubles with reading and writing to CD-RW's and DVD+RW's.

Are there any other tests I can run to verify that the Flash ROM is not operating properly? Is the nature of this problem involving hardware?

Any info. much appreciated.

Thank you.

2 Intern

 • 

299 Posts

April 20th, 2006 17:00

You can try to update the firmware, but I think this is a problem in DVD/RW hardware.
 
Also you may check if the IDE cable is connected correctly.

11 Posts

April 20th, 2006 19:00

I just spoke to someone at Dell via chat, who was very helpful, if I might add. The drive will be replaced soon. Thank you for your response to my question.
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