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113 Posts
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3503
January 26th, 2005 14:00
How do I enable NCQ?
I just got a Dimension 8400 with NCQ enabled drive. Where are the options for this?
Both the order and the packing list show NCQ, however the drive has a Seagate xxx 23AS suffix, which is not an NCQ drive according to Seagate:
http://www.seagate.com/cda/products/discsales/index/1,,,00.html?interface=SATA%201.5Gb/s
http://www.seagate.com/cda/products/discsales/index/1,,,00.html?interface=SATA%201.5Gb/s
1. Is this an NCQ drive?
2. How do I switch NCQ on/off?
Thanks
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Gamer1983
24 Posts
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January 26th, 2005 15:00
wino
113 Posts
0
January 26th, 2005 16:00
Seagate drives provided to OEM's such as Dell do not follow the same
specifications as our standard drives. OEM drives are altered to thier
spec's. Please contact Dell to verify that the drives are NCQ.
Gamer1983
24 Posts
0
January 26th, 2005 17:00
wino
113 Posts
0
January 26th, 2005 18:00
"Thank you for contacting Dell Technical Support.
I have gone through your e-mail and understand that you ordered for NCQ
hard drive and your hard drive doesn't show any NCQ.
I would request you to contact Seagate at 1-800-SEAGATE (1-800-732-4283)
for your issue. The official timings for North American Call Center are
Central time
8:00 A.M. to 8:00 P.M.
Monday through Friday
Thank you for choosing Dell.
Respectfully,
Gaurav
xxxxx"