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5893

November 12th, 2003 15:00

Inaccessible Boot Device D400 Windows 2000 Install

We have two brand new D400 laptops. They were shipped with Windows XP. On installation of a fresh Windows 2000 SP1, as soon as it goes to put files on the hard drive we get a blue screen. INACCESSIBLE BOOT DEVICE.

Are there special IDE drivers available that we can use? Are the drivers for the Latitude D400 included in Windows 2000?

I would imagine someone else must be experiencing this issue, but all the other posts say to do a diagnostic and reseat the hard drive. I find this hard to believe when XP was running without this error.

Steve

1 Message

November 14th, 2003 10:00

I am having a similar problem with an X300 Latpop. According to Dell no other customs have had this problem.
Do you have any solutions. I am trying to possible boot from a usb memory key but no luck.

2 Posts

February 16th, 2004 14:00

was raised previously (on 9 July 2003 - see http://forums.us.dell.com/supportforums/board/message?board.id=sw_win20&message.id=13244&highlight=d400+2000#M13244) without a response. I've run into the same problem. My workaround was to take an image i created on a D600 and port it to the D400 (although this required massive hardware driver upgrades). This is not a method which is available to most people. Does anyone yet have the real solution to this? Thanks.

3 Posts

February 17th, 2004 12:00

We fixed the problem a couple days after the post. We were using a Microsoft Windows 2000 RETAIL cd when trying to install the OS to the laptop. We also tried using a Dell Windows 2000 SP2 cd but we continued to recieve the problem. We then got a hold of a Windows 2000 SP4 cd from MSDN and used it, and we could then install the OS fine. I would think a Windows 2000 SP3 cd might work as well.

Steve

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