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39 Posts

1411

November 12th, 2005 14:00

Music CD Garbled

My Dimension 8250, running WindowsXP, uses three CD/DVD Drives.  Internal to the 8250 is a CD R/RW drive and a DVD ROM drive.  External is a DVD R/RW drive.  Music CDs play perfectly on the external drive and the DVD ROM drive.  However, when I play music CDs on the internal CD R/RW drive the sound is garbled and there is a lot of loud rumbles between tracks.  This CD R/RW drive reads and writes data to a CD without errors.
 
Thanks,
 
jjs

2 Intern

 • 

15.3K Posts

November 12th, 2005 19:00




Hi JJS,

Enter the BIOS and verify that the IDE channel is set to Auto and that both drives are on. We have seen this issue in the past and the second drive was turned off in the BIOS.


Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link


4 Operator

 • 

34.2K Posts

November 12th, 2005 20:00

jjs:

Are the two internal drives both running in UDMA mode? You'll find this under IDE controllers, secondary channel. Do you know which drive is master and which is slave?

39 Posts

November 12th, 2005 20:00

Hi Jeff,

Thanks for the reply.  The IDE channel was set to Auto.  It's confusing to me why the drive will read data correctly, but will not play a music CD.

jjs

39 Posts

November 13th, 2005 14:00

Thanks OSPREY,

Device 0 Current Transfer Mode is "Ultra DMA Mode 2"

Device 1 Current Transfer Mode is "PIO Mode"

How do I tell which device is master and which is slave?

jjs 

2 Intern

 • 

15.3K Posts

November 13th, 2005 16:00




Hi JJS,

If these drives were factory installed bye Dell, then the drive setting in the Top bay will be the Master (Drive 0) and the drive in the Second Bay will be Slave (Drive 1). Dell uses the Cable Select jumper feature, in a nutshell, you set the small plastic jumper on both drives to CS (Cable Select) and location on the cable determines Master/Slave, "End" connection being Master.

Click on the CD/RW link in my post and scroll to Section 15, article 14 for DMA. If this does not help, three things you can do; Section 15, article 13; Section 20, article 3 or, even though in the BIOS the IDE channel is set to Auto, the second drive (Drive 1) may be Off, Dell defaults this to Off, but at times the BIOS is not adjusting properly.


Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link


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