My computer doesn't recognize my CD-R/RW Drive anymore, PLEASE HELP ASAP!!!

Question

My computer no longer recognizes my CD-RW/R Drive (D: ). Everytime I start my computer up, it says 'Windows cannot find Secondary............Press F1 to continue......(I forgot the rest but it was something like that). When I go into My Computer the drive is not there. The last time this happened was when I bought the drive for the first time. I called Tech Support and they told me to go into Setup when I boot my computer, go to Secondary Disk Drive (or something like that) and choose AUTO. Now, that worked before, but now it doesn't. What should I do? Thanks...

Predator · Answer

Hi Souljah,Click on the CD/RW gif in my post and scroll to Section 20, article 3. This is from Microsoft on re-loading the Secondary IDE channel.Also consider Section 11, article 2, 'Clearing the NVRAM'; article 1 should be the one Dell Tech used to Restore Set-up Defaults in the BIOS.Seasons Greetings ! God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell thedifference.

-souljah- · Answer

i can't click the GIF. no url. NVM, thanks. ill read it. Message Edited by -souljah- on 12-18-2003 04:17 PM

-souljah- · Answer

hard disk controller isn't there. do you recommend clearing the NVRAM? what exactly does this do?

Predator · Answer

Hi Souljah,In a nutshell, Clearing the NVRAM will / should force the system to re-detect the drives. Try it and then maybe article 1 again, the one the Dell Tech recommended.Also may I ask, what Operating System are you using? If XP it may be the 'Upper & Lower Filters' issue we have seen in the past. Section 100, article 31 of the same CD/RW link.Best Regards God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell thedifference.

-souljah- · Answer

Thanks, tried clearing the NVRAM and restoring defaults, didn't work. Where do I go to gain access to Registry Editor. My comp says it's not allowed by my admin, but I'm admin. Where can I go to change the settings.

-souljah- · Answer

I have XP.

-souljah- · Answer

Help?!!!

Predator · Answer

Hi souljah,Sorry for not getting back to you sooner. To start the Registry Editor:Start | Run, in the box type: Regedt32.exeAs to why you cannot log on as Admin, I cannot say for sure, double check you have the correct account running , Admin, Guest, User...Best Regards God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell thedifference.

-souljah- · Answer

Thanks again.... My account type is Computer Administrator. I think the Upper/Lower filters may be my problem because I do remember deleting Easy CD Creator before this happened. I'm still trying to figure out how to access Registry Editor, though.

-souljah- · Answer

WOOT!! Got into registry editor. Going to try the filter thing.

-souljah- · Answer

Wait, am I supposed to find Upperfilters and Lowerfilters in the key itself? If so, I don't see it.

-souljah- · Answer

Darn! I went into Registry Editor and it said it had an error while trying to delete the key. This stinks.

-souljah- · Answer

WOOT!!! I got it to work. It seems the IDE cable was loose and I didn't notice.

Predator · Answer

Glad to hear the news Souljah, my apologies for forgetting to mention the IDE cable, I try to make a habit of that but simply missed it.

Best Regards

God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

Storage, Drives & Media

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