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December 18th, 2003 18:00
My computer doesn't recognize my CD-R/RW Drive anymore, PLEASE HELP ASAP!!!
My computer no longer recognizes my CD-RW/R Drive (D: ). Everytime I start my computer up, it says "Windows cannot find Secondary............Press F1 to continue......(I forgot the rest but it was something like that). When I go into My Computer the drive is not there. The last time this happened was when I bought the drive for the first time. I called Tech Support and they told me to go into Setup when I boot my computer, go to Secondary Disk Drive (or something like that) and choose AUTO. Now, that worked before, but now it doesn't. What should I do? Thanks...
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Predator
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15.3K Posts
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December 18th, 2003 19:00
Hi Souljah,
Click on the CD/RW gif in my post and scroll to Section 20, article 3. This is from Microsoft on re-loading the Secondary IDE channel.
Also consider Section 11, article 2, "Clearing the NVRAM"; article 1 should be the one Dell Tech used to Restore Set-up Defaults in the BIOS.
Seasons Greetings !
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
-souljah-
11 Posts
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December 18th, 2003 20:00
i can't click the GIF. no url.NVM, thanks. ill read it.
Message Edited by -souljah- on 12-18-2003 04:17 PM
-souljah-
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December 18th, 2003 20:00
Predator
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December 18th, 2003 22:00
Hi Souljah,
In a nutshell, Clearing the NVRAM will / should force the system to re-detect the drives. Try it and then maybe article 1 again, the one the Dell Tech recommended.
Also may I ask, what Operating System are you using? If XP it may be the "Upper & Lower Filters" issue we have seen in the past. Section 100, article 31 of the same CD/RW link.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
-souljah-
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December 19th, 2003 18:00
Thanks, tried clearing the NVRAM and restoring defaults, didn't work. Where do I go to gain access to Registry Editor. My comp says it's not allowed by my admin, but I'm admin. Where can I go to change the settings.
-souljah-
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December 19th, 2003 18:00
-souljah-
11 Posts
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December 20th, 2003 19:00
Help?!!!
Predator
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15.3K Posts
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December 21st, 2003 04:00
Hi souljah,
Sorry for not getting back to you sooner. To start the Registry Editor:
Start | Run, in the box type: Regedt32.exe
As to why you cannot log on as Admin, I cannot say for sure, double check you have the correct account running , Admin, Guest, User...
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
-souljah-
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December 21st, 2003 15:00
Thanks again.... My account type is Computer Administrator. I think the Upper/Lower filters may be my problem because I do remember deleting Easy CD Creator before this happened. I'm still trying to figure out how to access Registry Editor, though.
-souljah-
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December 21st, 2003 18:00
-souljah-
11 Posts
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December 21st, 2003 18:00
-souljah-
11 Posts
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December 21st, 2003 18:00
-souljah-
11 Posts
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December 21st, 2003 19:00
Predator
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December 22nd, 2003 04:00
Glad to hear the news Souljah, my apologies for forgetting to mention the IDE cable, I try to make a habit of that but simply missed it.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.