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May 2nd, 2016 14:00

New Hard Drive

Hey all! My wife's Inspiron 5537 stopped working. I ran the system recovery discs to try to set it back to factory. It ran through the first disc. I inserted the second disc when it said to, but it doesn't read the disc, staying stuck at 54%. I gave up after a couple of days, and ordered a new HD. Just installed it and am getting the same thing! Any ideas or solutions? Thanks in advance.

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34.2K Posts

May 3rd, 2016 17:00

Hi Chernabog74,

Did you test the original hard drive? I wouldn't try the recovery discs without a better idea what happened to the drive itself. Also please provide the operating system.

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