New Harddrive: Drive ID = unknown

Question

Dim 9200. My OS on my other Harddrive crashed and the only way Dell Tech support said to get it back was to perform a PC restore which would wipe my HD. Thus I have brought a new harddrive to re-install my OS on and hopefully recover the data from my old hard drive.

I first removed my old harddrive and plugged in my new one. I enter the Bios screen to make sure that the drive is on however i get Drive ID = unknown when its connected. I can hear it spin when i power up so I assume that its all connected correctly. If i reconnect the other HD with the faulty OS on it displays all the Drive ID information.

The new HD is a 350GB samsung HD321KJ.

Any advice very welcome!

mombodog · Answer

Enter the bios and navigate to the Maintenance section and use the Load defaults, save changes on exit.   If that fails to give results, follow this procedure <ADMIN NOTE: Broken link has been removed from this post by Dell> , then load defaults again.

nobby_83 · Answer

First off my OS has now miraculously started working again. I now have access to windows xp and my normal 500GB harddrive is working fine. Im still trying to connect my new 320gb samsung HD but i still cant seem to get BIOS or windows to recognise it. I have tried restoring back to factory settings and clearing the CMOS.

I have updated my Bios to the latest version. At the minute neither my original or new drive is recognised in bios screen. Any other advice as to how i can get my new SATA HD working very appreciated. I've scoured several forums but cannot see any clear answer.

Thanks.

mombodog · Answer

'Any other advice as to how i can get my new SATA HD working very appreciated'   Be sure the sata port is turned ON in the bios

Storage, Drives & Media

New Harddrive: Drive ID = unknown

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