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149021

June 24th, 2015 11:00

Optiplex 7020 and RAID

I have an optiplex 7020 and have added a SiL 3114 RAID controller.

It's RAID 1, with 2 465GB drives. There are no other HDs in the box.

WHen I boot, it goes to the raid, starts that up and immediatly afterwards I get:

 "Alert! hard drive not found"

Press F1 to continue, F2 to enter setup and f5 for diagnostics.

If I press F1 the system boots.

I suspect that error is being thrown by the computer bios because there is no drive connected to the on board sata controller. 

Is that assumption correct?

Is there a way to tell the bios to ignore it?

The systems needs to be rebooted from time to time and we would like to do it remotely. Plus some users get freaked out when they see it.

Thanks.

4 Operator

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34.2K Posts

June 24th, 2015 16:00

Hi Geekoid,

Boot to the BIOS and go to the boot devices section and you can select the drive from which you want to boot. That will solve this problem.

3 Posts

June 24th, 2015 17:00

Thanks for the reply.

The RAID controller isn't listed there, and removing everything except HDD. results in the same error.

I also looked in the bios under drives, and it list CD/DVD on SATA 2, but SATA 0,1,3 are empty.

It's like the RAID fires up fine, but since the bios doesn't see and HDD on any SATA bus it assume there isn't one. 

I don't know if this means anything but the font the F1,f2, f5 screen appear in is not the standard 80 Character per line one sees in most BIOS errors.

2 Posts

January 11th, 2016 13:00

Hi, just curious if you were able to find a solution to this issue?  Having the same problem.  Thanks!

3 Posts

January 11th, 2016 14:00

Nope, never found a solution.

2 Posts

January 11th, 2016 19:00

Figured out a solution...not sure if it will necessarily work for you, but it worked for me.  In the BIOS, under System Configuration and then SATA Operation, I switched that to Disabled.  It gave me a warning...I clicked OK, Apply, Exit.  Rebooted and it went straight to Windows off of the RAID install.  Hope that helps!

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