PC stuck in shut down screen.

Question

When I try to turn off my computer, I go to shutdown, and the screen stays there without shutting down.  Before I get into how to fix this, why did it happen? Is it something that is effecting my computer? Big deal or no?  And yes, how do I fix this too.

osprey4 · Answer

This is really not a hard drive problem. However, MS has a troubleshooter here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;q308029

I suggest you try that and if you need further help, post over in the software forums under XP.

volcano11 · Answer

http://www.aumha.org/a/shutdown.htm Steve

buylowsellhigh · Answer

ok. Let me be more specific: I go to the start menu, and click the 'turn off the computer' button. Then if I click reboot or shutdown, it goes to the 'windows is shutting down' screen but never actually turns the computer off.  I didn't see any fixes for that in the link. Anyone else have suggestions?

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PC stuck in shut down screen.

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