Primary Drive 0 not found

Question

Hi

I was fixing a Dell Dimension 2400 Series for a friend and found multiple virused on the hdd. I took out the drive and installed it in another system to remove all malicious files. After re-installing the drive in the Dell 2400 i got 2 short peeps and this message

"Primary Drive 0 not found"
"Enter F1 to continue or F2 to enter setup"

- Tried both IDE channels
- CD-ROM works
- Other drive worked worked at first but now has same error message
- Changed IDE cabels multiple times
- All drives I tried work fine in other systems (Master and Slave config)
- Reset BIOS by taking out battery
- BIOS version is A05

The system worked fine prior to me taking out the drive. Is there anything that I have missed that will fix this problem. I don't believe (or hope not) that it's the Motherboard but it seems like that is the only thing that could cause this.
Any help will be greatly appreciated.

Thanks,

tk

shesagordie · Answer

punpauge_de

Try running Dell diagnostic's extended test on the hard drive. Reboot the computer, when the Dell logo appears, press F12, a boot device list, highlight the "Boot to Utility" partition and press "Enter".

Bev.

peterfelgate_ce40d3 · Answer

Did you jumper the drive back to cable select from master or slave?

punpauge_de · Answer

Have been pretty busy lately. Anyway got everything working again. For some reason it just worked after setting HD to slave and CD-Rom to master on same channel. I then was able to hook it back up to the original config HD master primery channel and CD-ROM master secondary channel. Don't know why this wouldn't work before, but thanks for your help anyway.

Regards,
tk

The George · Answer

How do you do those changes? I have the same problem.

Dell 4700c,Pentium 4,3.00 gigahertz, 512 MB RAM,
Win XP Home, TSSTcorp CDRW/DVD TSL462C(CD-ROM drive). High
Speed D-Link ADSL modem MODEL#DSL-300G
Norton Anti Virus 2004, Spybot, AdAware.

George

punpauge_de · Answer

I suppose you are talking about how to set the drives Master/Slave config, right? Well it's pretty simple. On most drives there is a jumper in the back, usually next to the power connecter. Most drives I have seen had about 9-10 pins on there, but can have more. Depending on your drive you will have to change the jumper. There should be a label somewhere on the drive that tells you wish jumper location is for Master, wish for Slave and so on. In my case it worked when I put the HDD on slave on Channel 0 and the CD-Rom on Master also on Channel 0. This is not the ideal config. as you should have your booting partition on the Channel 0 as Master. Hope that explains it, if not here is a rather lengthy article that explains about setting up your drives http://www.pcguide.com/ref/hdd/if/ide/confJumpering-c.html.

TK

The George · Answer

Thanks , I will give it a read!!

Storage, Drives & Media

Primary Drive 0 not found

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