Primary hard disk drive failure

Question

Help....While downloading and uninstalling a new and old printer at work,restarted computer and black screen with a prompt saying 'Primary hard disk drive 0 failure' 'strike the f1 key to continue,F2 to run the setup utility' Striking the F1 key does nothing but repeat the message. F2 will take me to setup.... What should I do ? How do I fix this ?What did I do wrong?

zeke40 · Answer

Hi..How do I get into BIOS version...I found the version,just can't get to it....

ejn63 · Answer

The events were likely coincidental. Go into BIOS setup and see if the drive is recognized - if it is not, open the case and reseat the cables. If the drive still isn't recognized, chances are good it has failed. Replace it, reinstall WIndows and patch it, and restore your backups.

zeke40 · Answer

Still can't fix....Any other suggestions? HELP....

ejn63 · Answer

Most likely, F2 or DEL at startup.

ejn63 · Answer

Sounds like the drive is dead - replace it.

Storage, Drives & Media

Primary hard disk drive failure

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