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8 Posts

12901

January 25th, 2005 01:00

Problem Reformatting HDD for 8400

Well, as far as I can tell I'm doing everything right--WindowsXP disc is in the drive, boot process is set for CD, cd is running... but when I get to the screen where you choose between installing, repairing, etc.. I get a screen afterwards (whether I press enter of choose to repair) saying I have no harddrive. I'm stumped as to why its doing this, because, obviously, its detecting my harddrive when the OS is running.. so. Bleh, a little help with this would be appreciated.

4 Posts

January 25th, 2005 01:00

when you boot from cd, it says press f6 if you are using a scsi or raid device. In this case you would need to press that since you have a SATA drive. However it will then ask you to provide the drivers from a floppy disk, so you will have to go on another comptuer and download the drivers to a floppy from your drive manuafacturers site. Either western digital or Seagate. If you dont have a floppy drive, then you need a full windows xp disc that includes sp2 which contains sata drivers, otherwise the "restore" disc wont work.

8 Posts

January 25th, 2005 04:00

This is horrible. Wouldn't you know, I don't have a single floppy disk ANYWHERE. And thanks for the help, though, I'm pretty sure everything will go smoothly after I get my hands on a disk.

12 Elder

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46K Posts

January 25th, 2005 04:00

Asula_mur.

No, you can use the SP1 CD for the SATA drivers.  It's best to use a floppy to install the drivers, they can be downloaded here

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R78496&SystemID=DIM_PNT_P4_8400&category=0&os=WW1&osl=en&deviceid=7548&devlib=41&fileid=103557

Bev.

8 Posts

January 25th, 2005 04:00

Alright. Thanks for the info. So, install disc with sp1 won't do the job?

12 Elder

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46K Posts

January 25th, 2005 05:00

Asula_Mur.

It still pays to keep a few floppy diskettes on hand, I hope you ordered the D8400 with a FD.

Bev.

4 Posts

January 25th, 2005 05:00

if you have an sp1 disc, you can download sp2 update and "slipstream" so the disc will be an sp2 version. This means u dump the contents of your cd to a temp folder, download sp2, and follow the slipstream instructions. Then you burn this to a cd, and use it instead and it should work. Search google for instrucitons on how to slipstream

8 Posts

January 25th, 2005 16:00

Lovely, more and more problems. After attempting to load the floppy, I get a screen saying "txtsetup.oem could not be found". Any ideas?
 

1.3K Posts

January 25th, 2005 17:00

Did you execute the Pre-OS RAID driver.EXE to create the diskette ?

24 Posts

January 25th, 2005 17:00

I installed two new drives and configured them to Raid 0 and have had nothing but problems using the F6 floppy disk method(I've tried Dells and Intels disks old and new version winxp home/pro/sp1/sp2 and always got an error. However I got it working...  slipstreaming drivers is the way to go! You should go to this site:
 if you want I can email you the TXTSETUP. and WINNT files.  

8 Posts

January 26th, 2005 04:00

Ok, just wanted to say thank you again for the help. Everything is in order now, but I'm having a few difficulties and don't know where to post about them.. so, pardon me if this is in the wrong area.
 
In my Device Manager, under the Other Devices heading, I'm having problems with the SM Bus Controller, an Unknown Device, Video Controller, and Video Controller (VGA Compatible). Anyone know what is wrong and/or how I can fix this?
 
Also, I'm guessing this has something to do with the video controller thing, but when I.. say, drag a window across the screen, it lags a bit and moves in little bursts. I didn't have this problem before reformatting. Any way to fix that?

24 Posts

January 26th, 2005 14:00

You need to install the correct  video card drivers. Get them from dell or the video card manufactorer.

8 Posts

January 26th, 2005 15:00

Is there a way to see what kind of video card I have wihout opening the tower again. I'm getting really tired of rearranging my desk.

24 Posts

January 26th, 2005 17:00

The packing list should contain the video card info but if  you want  go to www.dell.com then click home&office then scroll to service and support and select support from the drop down menu  then click product support menu and enter in your service tag (which should be located on the front of your tower above the USB ports and is also displayed in the BIOS.)
After you do that click downloads and fill in the appropriate fields and then download the driver. You should also check the video card's manufactorer site or windows update for the lastest version. I reccomend updating all your devices (network card,sound card, chipset and BIOS) 

2 Intern

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3.2K Posts

January 26th, 2005 20:00

sounds like you need to first install chipset dirvers ( the sm bus message ) then the others.

wrs

8 Posts

January 26th, 2005 21:00

Ok, everything but the video controller is now fixed. I still havne't figured that one out. I'm not exactly sure what to download for that nor do I remember what kinda of video card I have. Its a GeForce, I know that much. I need try to remember these things in the future..
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