Skybird, thanks for your prompt reply. I have done as you suggested and set AutoPlay for DVD Movies to be WMP then hit Apply then hit OK and then verified that WMP is indeed selected for DVD Movies. The computer still automatically fires up PowerDVD to play the movie when a DVD Movie is inserted into the drive! So I have to close PowerDVD then fire up WMP to play the DVD Movie (or alternatively just watch the movie with PowerDVD which I don’t like much because the features are not so good). However if I had opened WMP before inserting the DVD then the computer will play the DVD though WMP and through PowerDVD at the same time. This usually causes both programs to malfunction. I understand your advice that I need to keep PowerDVD installed and I have no problem with that if it would just stop hi-jacking the playback. Thanks again Skybird

Thanks again Skybird

I downloaded and ran the MS Autoplay Repair Wizard as you suggested. The result was a message saying: “This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.”

The full log entry reads:

“AutoFix [V5.2.3790.67]
Time [2007-12-25 22:12:11]
Microsoft Windows Version [5.1 (Service Pack 2) 2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present)
HKLM\...\Services\cdrom\Parameters!Autorun (Absent)
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent)
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) }

Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None”

I think that I will keep PowerDVD installed in order to use its Codecs as you suggested earlier. At present my work-around is to let the computer fire up PowerDVD then close PowerDVD as soon as it starts to play the DVD (not before) then fire up WMP and play the DVD.

Judging by the number of times this thread has been read there may by others with the same issue. Has anyone else got any input please???

Regards and thanks

Thanks for your time and all your help Skybird. I will try the software forum as you suggest.

Hello PCBA,

I could not find a fix that was easy to implement without making significant changes to the registry entries to do with Autoplay. So my work-around is to make sure that WMP is not running, then insert the DVD and wait till PowerDVD has finished opening and starts to play the DVD, then close PowerDVD then fire up WMP and play the DVD in the normal way with WMP. If you are confident about changing the Autoplay settings in the registry then you could do that. But for the time being I am going to use the above work-around because I am not too sure what I am doing when I run regedit.

You may find a way of easily stopping PowerDVD from hi-jacking the DVD playback function in the Dell Software forum as suggested by Skybird but I have not had time to look there.

Good luck, come back to me if you have any questions.

Red

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@PCBA wrote:

Howdy,

What did you figure out, my new Dell Precision PWS690 is doing the exact same thing you described? What is the fix?

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