Problem installing NEW Hard Drive

Question

I am trying to install a NEW Toshiba MK4021GAS hard drive in a Latitude CPX H500GT. The latest BIOS (A-14) does not have a PRIMARY or ADMIN password set (both indicate 'Disabled').  The Hard Drive password is 'Disabled' with the old drive installed. The NEW hard drive still comes up with the message: Hard disk ***********-595B is protected by a password authentication system.... I have checked the NEW (and OLD) drives in a desktop system with a 2.5 to 3.5 adapter and neither one is locked with a password. I do not have another hard drive to try in the laptop.  Is the problem in the laptop or the new hard drive?  Any help in understanding this would be appreciated.

edinaz · Answer

I gave up on the Toshiba and installed a new IBM Travelstar with no problems.

austintexasusa · Answer

Hi

I have the exact same problem. I removed a fully functioning fujitsu 30GB drive from one of my IBM 600X laptops and installed it in my CPx J 750 mhz. It boots to hard drive password. I hit enter a bunch of times and try to set it up and it shows as no hard drive recognized. I put the drive back in the IBM and all is well. I installed a Toshiba 14GB in the Dell CPx and it formatted no problem and loaded. It's crazy I tell you!!

Have you had any luck solving this?

Storage, Drives & Media

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