Problems with DVD-RW and CD

Question

Hi,  I have a Dell Dimension with windows xp. My CD player stopped working for no apparent reason.  Under Device Manager, it says it's working properly. When I try to use it, the light stays on a few seconds, then it turns off, and it doesn't show the contents of the CD in Windows Explorer.   The Samsung CDE-Rom SC-148c works fine, but it won't let me copy anything to it.  When I drag and drop a file or folder into it, I get an error message that says' windows encountered a problem when trying to copy to this folder'.   For the CD player, I uninstalled the driver and let windows find it and reinstall it, but nothing has changed.   Any suggestions would be appreciated. Thanks

Predator · Answer

Hi Pili,The Samsung 148c is a CD-ROM, read only device. Here is the Dell User Guide:http://support.dell.com/support/edocs/storage/49ctv/en/intro.htmJust to try something, click on the cD/RW link in my post and scroll to Section 20, article 3. This will reload the IDE controller thus giving you clean/fresh drivers for it.Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

pili · Answer

Hi again, and thanks for the response.  I did what you suggested about uninstalling and re-installing that thing and it didn't work.  If this CD player wasn't working because it's broken, would it show up in DM as 'This device is working properly' ?   I made an error when I said the Samsung wouldn't let me record to it. I meant to say the NED DVD-RW ND 3520A wasn't letting me copy anything to it.  This one works fine, but for the copying files to it. Thanks again

Predator · Answer

Hi Pili,Unfortuantely Device Manager does not always get it right.I cannot find any information on this drive from Dell, was this a Dell factory installed drive or one you installed? (Granted Dell may have not updated their list of drives)Will the NEC 3520A read discs and the issues is only the burning process?What software and media were you trying to use?Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

pili · Answer

Hi again, Well, when using the DVD I thought I could just drag and drop files to it,  but I finally realized I had to use a program like Roxio or Nero, so I used Roxio and I had no problems.   The CD (Samsung CD-ROM SC-148C) came with my pc when I bought it.

Storage, Drives & Media

Problems with DVD-RW and CD

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