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July 31st, 2008 20:00
Reinstalling drivers on Dimension 2400
I had virus problems and had to clean the PC of all drivers and operating system (Windows XP).
I reinstalled the drivers but the internet does not work - when I looked in device manager there was a yellow question mark alongside the ethernet and other things
I contacted Dell today (I don't have warranty) and on the chat line was told to reinstall in order. I checked the order on the website but they don't correspond with what what is on the discs I got with the PC. Can anyone translate for me please.
The website says the folowing to be reinstalled in this order:
1. System and config utilities
2. Chipset
3. Video adapter
4. Network interface card
5. Audio adapter
6. Modem
7. Wireless network card
8. Touchpad, pointer, etc
9. Other devices.
I know I have to reinstall Windows operating system first. But as someone who knows very little about computers I can't tell which of the above corresponds with the discs I have, which are as follows:
-ResourceCD (contents: device drivers, diagnostics and utilities, computer documentation)
- V.9X (capable)/56k DAta/Fax; modem software for MS windows (contents: Drivers, DIagnostics & utilities, online docs, modem on hold)
-Dell demension euro tools system software (Disc 1 contents: top tips, web based email support, printer & scanner, anti virus software, support software, internet - ISP - software)
Disc 2 contents: support software, paintshop pro, image expert
-Sonic record now 7.1
- Ciberlink power DVD (contents: applications)
- Dell colour monitor user documentation (contents: html user documentation, drivers - INF,ICM,CAT files
Can anyone please advise of what order I should reinstall these discs.
Jill (Marton 63)
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jackshack
6.4K Posts
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July 31st, 2008 21:00
Greetings to you;
All the drivers except for the modem can be found on the Dell Resource Disk. After installing Windows, put the Resource Disk into the CD drive and allow the application to install and start up. You should wind up with a directory at the left side of the window that pops up that allows you to select the computer you are using. After you've done that, use the menu at the top of the window to select drivers. You should get a screen that contains a list of driver names with checkmarks on the left. The drivers that are checked are those that the application thinks you need. If you would rather install the latest versions, these may be found here: Dimension 2400 Drivers
Unfortunately, they won't install automatically. You will need to select each in turn, installing one at a time, and rebooting the computer between each and restarting the application to get to the next one. When you double click the name of the driver, a box should appear asking if you wish to open or save the file. Select open. The file will be unzipped, copied to the C:\Dell\Drivers directory, and an installer program will appear on the screen. It has been a while, but I think you still need to tell the thing that you want to install the file.
As mentioned earlier, the modem driver is not on this disk, but you should have a separate disk containing the modem driver and helper files.
The order you need to install is correct as listed in your message. On the D2400 you may start with the chipset driver as there are no system or configuration utilities that need to be loaded.
Depending on how new your D2400 is, you will have a Windows installation disk that contains service pack 1a or service pack 2. If you have the 1a version, you really should get the sp-2 or sp-3 update so that you can apply it when you've finished the driver installation. If you already have sp-2 you can stick with that if you like, but you will have around 80 updates to the operating system waiting on you when you first connect to the internet. Don't forget to install your anti-virus software before connecting, and I recommend that you update that before anything else. Windows SP-2 has the firewall on by default, but SP-1a does not, so if you're sticking with SP-1a don't forget to turn it on.
The other disks you mention contain the application software that Dell shipped with the computer. Some of them enable you to record to a writable CD in the CD drive, and I notice one allows you to play DVDs if the optical drive in the machine is a DVD/CD drive. These may be installed in any order you choose.