Install the new HD, load windows, install all the updates and when it's working to your satisfaction, install the old hard drive as the secondary and see if you can transfer the files and folders you need. All programs and applications must be reinstalled from their CD's or from the publisher's website.
You could invest in a copy of
SpinRite and see if this utility, will rejuvenate the hard drive, allowing you to recover the data. I cannot comment about SpinRite's viability, having never used it.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
After running the HDD Diagnostic I got the same return code today : 7 Great. Thanks Dell. My system shipped on July 16, 2005, which means no recovery CD was shipped, no O/S disk was shipped, and further, the Dell recovery software stopped shipping on July 15, 2005 so I was never even able to create a recovery CD on my own. Any chance my item shipped one day late on purpose? Hmmmm...
Now I have a dead as a door nail HDD in my Dimension 9100, and no way to recover, and no O/S. Wonderful. You guys fooled me once, but never again. I will home-build all my PCs from now on, and get quality parts that last more than 23 months. Heck I even have a P233 that I home built in 1997 that runs like a champ (accounting software only now, don't ask...).
I never called Dell support, as I can't afford to waste my valuable time with help desks that only know software issues, and what is clearly in my case a hardware issue on an out of warranty system. They got a good profit out of me with low end parts. I won't soon forget my experience. No wonder they will soon be marketing to the lowest common denominator, Wal-Mart. Dell seemingly can't afford to support tech-savvy folks like me with quality parts, O/S software backup options, and service anymore. A shame. You guys used to be good. Now you aim to be the Yugo of the tech world.
Message Edited by sgtbilkothe3rd on 06-30-2007 03:42 AM
You don't have call Dell to obtain all the disks reqired for a reinstallation of XP.
You should be able to obtain the disks required for reinstallation from
here.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
Thanks for the information. However, now that I purchased a replacement Seagate HDD for my Dimension 9100, the setup in CMOS recognized the drive fine, but the Win XP Home install CD says it cannot see any hard drives. Since Win XP Install CD cannot see any hard drive how will restore discs at this point help me? This lack of a reliable easy way to restore a system is poorly thought out in my opinion. What am i supposed to do while I wait for restore discs in the mail. Stare at a blank monitor?
Dell Dimension 9100/9150 Windows XP Clean Installation Process...
Option #1: You should follow the below steps if you are not using RAID or don’t have an internal floppy drive connected your system.
1. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse, keyboard and monitor).
2. Within BIOS Setup: Set CD-ROM to load prior to hard drive.
a. Insert the Windows XP installation CD in the CD drive.
b. Restart your computer.
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup.
d. Press the 'Down Arrow' key on your keyboard to highlight Boot Sequence.
e. Press the 'Enter' key to display the available boot devices.
f. Press the 'Up Arrow' key or the key to highlight IDE CD-ROM Device.
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list.
h. Press the 'Enter' key.
3. Within BIOS Setup: Switch from RAID Autodetect / AHCI to RAID Autodetect / ATA.
a. Press the 'Down Arrow' key on your keyboard to highlight SATA Operation.
b. Press the 'Enter' key to display the available RAID configuration modes.
c. Press the 'Right Arrow' key to select RAID Autodetect / ATA.
d. Press the 'Enter' key.
e. Press the 'Esc' key to exit Setup.
f. Press the 'Right Arrow' key to select Save/Exit.
g. Press the 'Enter' key.
h. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Boot off the Windows XP Pro SP2 installation CD.
5. The following message appears: Press any key to boot from the CD.
6. Press the 'Spacebar' to boot to the Windows XP Pro SP2 installation CD.
7. Continue from Step 7 below.
Option #2: You should follow the below steps if you are using RAID and have an internal floppy drive connected to your system. You can also follow these steps if you don’t have RAID but do have a internal floppy drive connected you system.
1. Download Intel Matrix Storage Manager Driver (Dell – R99740.exe) and install onto floppy disk.
2. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse and keyboard).
3. Within BIOS Setup: Set CD-ROM to load prior to hard drive.
a. Insert the Windows XP installation CD in the CD drive.
b. Restart your computer.
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup.
d. Press the Down Arrow key on your keyboard to highlight Boot Sequence.
e. Press the 'Enter' key to display the available boot devices.
f. Press the 'Up Arrow key' or the Down Arrow key to highlight IDE CD-ROM Device.
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list.
h. Press the 'Enter' key.
i. Press the 'Esc' key to exit Setup.
j. Press the 'Right Arrow' key to select Save/Exit.
k. Press the 'Enter' key.
l. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Within BIOS Setup: Use RAID Autodetect / AHCI (this is default).
5. Boot off the Windows XP Pro SP2 installation CD.
6. Press 'F6' to load RAID drivers from floppy disk - follow instructions.
a. Press 'S' to specify additional device.
b. Insert floppy disk with Intel Matrix Storage Manager Driver (Dell – R99740.exe).
c. RAID Configuration: Select Intel 82801GR/GH SATA RAID Controller (Desktop ICH7R/DH).
d. Non-RAID Configuration: Select Intel 82801GR/GH SATA AHCI Controller (Desktop ICH7R/DH).
7. Follow Windows XP Pro SP2 installation instructions.
8. The setup program will now copy files to your system. This will take several minutes, please wait. After the files have been copied, a message appears and notifies you that the computer will be restarted.
9. Press the Enter key to restart the computer or a timer will count down and restart the computer automatically.
10. Restart
11. When the computer restarts, the following message appears: Press any key to boot from the CD.
12. Do not press any keys when this message appears and allow the operating system to load.
13. The Windows XP Setup window appears. Many devices will be detected during this process. This will take several minutes, please wait. Once this process is completed, the Regional and Language Options window appears.
14. Follow Windows XP Pro SP2 configuration instructions.
15. After all hardware has been detected and the files have been copied to the hard drive, the system will restart. When the computer restarts, the following message appears: Press any key to boot from the CD.
16. Do not press any keys when this message appears and allow the operating system to load.
17. Once the Desktop appears, eject the Windows XP Pro SP2 installation CD from the CD drive.
18. Install Intel Chipset driver (Dell – R96614.exe) (Found on Dell Resource CD or Dell web site)
19. Restart
20. Install Intel Matrix Storage Manager (Dell – R99738.exe) (Found on Dell Resource CD or Dell web site)
21. Restart
22. Install the following additional drivers (Found on Dell Resource CD or Dell web site):
a. Display adapters (video)
b. Network adapters (Dell – R97085.exe)
c. Any other system drivers.
23. Restart
24. If using the Dell 2005FPW monitor, change screen resolution to 1680 x 1050 pixels.
Microsoft Windows Update
25. Apply Windows Update (if you have a network connection)
26. Restart
27. Repeat above two steps until all critical updates/patches have been applied.
Bev.
Note. Thanks to "vr6.com/misc/Dell_9100_Installation" for the above.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
I agree it should be easier, but we have to use the materials that are available. :(
Make certain you are using XP-SP2 for the reinstallation.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
Message Edited by shesagordie on 06-30-2007 11:34 PM
Thanks, my comments below in reply to yours are marked by ** **.
Dell Dimension 9100/9150 Windows XP Clean Installation Process... Option #1: You should follow the below steps if you are not using RAID or don’t have an internal floppy drive connected your system.
1. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse, keyboard and monitor). *ALREADY DONE**
2. Within BIOS Setup: Set CD-ROM to load prior to hard drive. *ALREADY DONE**
a. Insert the Windows XP installation CD in the CD drive. *ALREADY DONE**
b. Restart your computer. *ALREADY DONE**
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup. *ALREADY DONE**
d. Press the 'Down Arrow' key on your keyboard to highlight Boot Sequence. *ALREADY DONE**
e. Press the 'Enter' key to display the available boot devices. *ALREADY DONE**
f. Press the 'Up Arrow' key or the key to highlight IDE CD-ROM Device. *ALREADY DONE**
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list. *ALREADY DONE**
h. Press the 'Enter' key. *ALREADY DONE**
3. Within BIOS Setup: Switch from RAID Autodetect / AHCI to RAID Autodetect / ATA. **This may prove to be the key solution for me, as I had not tried this before. Thanks.**
a. Press the 'Down Arrow' key on your keyboard to highlight SATA Operation. b. Press the 'Enter' key to display the available RAID configuration modes. c. Press the 'Right Arrow' key to select RAID Autodetect / ATA. d. Press the 'Enter' key. e. Press the 'Esc' key to exit Setup. f. Press the 'Right Arrow' key to select Save/Exit. g. Press the 'Enter' key. h. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Boot off the Windows XP Pro SP2 installation CD. *** I DO NOT HAVE XP Pro SP2, I have XP Home, and NOT an upgrade CD, a full installation CD.***
5. The following message appears: Press any key to boot from the CD.
6. Press the 'Spacebar' to boot to the Windows XP Pro SP2 installation CD. **AGAIN, I HAVE XP HOME not PRO.**
7. Continue from Step 7 below. Option #2: You should follow the below steps if you are using RAID and have an internal floppy drive connected to your system. You can also follow these steps if you don’t have RAID but do have a internal floppy drive connected you system.
**1 through 6 does not apply to me**
**Follow from here**
7. Follow Windows XP Pro SP2 installation instructions.
8. The setup program will now copy files to your system. This will take several minutes, please wait. After the files have been copied, a message appears and notifies you that the computer will be restarted.
9. Press the Enter key to restart the computer or a timer will count down and restart the computer automatically.
10. Restart
11. When the computer restarts, the following message appears: Press any key to boot from the CD.
12. Do not press any keys when this message appears and allow the operating system to load.
13. The Windows XP Setup window appears. Many devices will be detected during this process. This will take several minutes, please wait. Once this process is completed, the Regional and Language Options window appears.
14. Follow Windows XP Pro SP2 configuration instructions.
15. After all hardware has been detected and the files have been copied to the hard drive, the system will restart. When the computer restarts, the following message appears: Press any key to boot from the CD.
16. Do not press any keys when this message appears and allow the operating system to load.
17. Once the Desktop appears, eject the Windows XP Pro SP2 installation CD from the
CD drive. **Again I have XP Home**
18. Install Intel Chipset driver (Dell – R96614.exe) (Found on Dell Resource CD or Dell web site) ** NO DELL RESOURCE CD**, as I stated they didn't ship one with these systems when system was shipped after July 15, 2005. Mine was shipped July 16, 2005, grrrrrrr.**
19. Restart
20. Install Intel Matrix Storage Manager (Dell – R99738.exe) (Found on Dell Resource CD or Dell web site)
21. Restart
22. Install the following additional drivers (Found on Dell Resource CD or Dell web site): a. Display adapters (video) b. Network adapters (Dell – R97085.exe) c. Any other system drivers.
23. Restart
24. If using the Dell 2005FPW monitor, change screen resolution to 1680 x 1050 pixels. ** THIS APPLIES** Microsoft Windows Update
25. Apply Windows Update (if you have a network connection)
26. Restart
27. Repeat above two steps until all critical updates/patches have been applied. Bev. Note. Thanks to "vr6.com/misc/Dell_9100_Installation" for the above.
**Thanks for your help Bev., I will try these steps. Sorry for the terse post before, I am sooo disappointed in this process, it should be much easier. I have built several PC systems in the past with nothing like this difficulty.** -Bilko
Message Edited by sgtbilkothe3rd on 06-30-2007 10:22 PM
Message Edited by sgtbilkothe3rd on 06-30-2007 10:27 PM
You should obtain a set of reinstallation disks, from Dell.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
shesagordie
10 Elder
•
46K Posts
0
June 30th, 2007 02:00
Yep, the hard drive, has failed.
Install the new HD, load windows, install all the updates and when it's working to your satisfaction, install the old hard drive as the secondary and see if you can transfer the files and folders you need. All programs and applications must be reinstalled from their CD's or from the publisher's website.
You could invest in a copy of SpinRite and see if this utility, will rejuvenate the hard drive, allowing you to recover the data. I cannot comment about SpinRite's viability, having never used it.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
sgtbilkothe3rd
4 Posts
0
June 30th, 2007 07:00
Now I have a dead as a door nail HDD in my Dimension 9100, and no way to recover, and no O/S. Wonderful. You guys fooled me once, but never again. I will home-build all my PCs from now on, and get quality parts that last more than 23 months. Heck I even have a P233 that I home built in 1997 that runs like a champ (accounting software only now, don't ask...).
I never called Dell support, as I can't afford to waste my valuable time with help desks that only know software issues, and what is clearly in my case a hardware issue on an out of warranty system. They got a good profit out of me with low end parts. I won't soon forget my experience. No wonder they will soon be marketing to the lowest common denominator, Wal-Mart. Dell seemingly can't afford to support tech-savvy folks like me with quality parts, O/S software backup options, and service anymore. A shame. You guys used to be good. Now you aim to be the Yugo of the tech world.
Message Edited by sgtbilkothe3rd on 06-30-2007 03:42 AM
shesagordie
10 Elder
•
46K Posts
0
June 30th, 2007 18:00
You don't have call Dell to obtain all the disks reqired for a reinstallation of XP.
You should be able to obtain the disks required for reinstallation from here.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
sgtbilkothe3rd
4 Posts
0
July 1st, 2007 01:00
shesagordie
10 Elder
•
46K Posts
0
July 1st, 2007 02:00
See if this can help.
Dell Dimension 9100/9150 Windows XP Clean Installation Process...
Option #1: You should follow the below steps if you are not using RAID or don’t have an internal floppy drive connected your system.
1. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse, keyboard and monitor).
2. Within BIOS Setup: Set CD-ROM to load prior to hard drive.
a. Insert the Windows XP installation CD in the CD drive.
b. Restart your computer.
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup.
d. Press the 'Down Arrow' key on your keyboard to highlight Boot Sequence.
e. Press the 'Enter' key to display the available boot devices.
f. Press the 'Up Arrow' key or the key to highlight IDE CD-ROM Device.
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list.
h. Press the 'Enter' key.
3. Within BIOS Setup: Switch from RAID Autodetect / AHCI to RAID Autodetect / ATA.
a. Press the 'Down Arrow' key on your keyboard to highlight SATA Operation.
b. Press the 'Enter' key to display the available RAID configuration modes.
c. Press the 'Right Arrow' key to select RAID Autodetect / ATA.
d. Press the 'Enter' key.
e. Press the 'Esc' key to exit Setup.
f. Press the 'Right Arrow' key to select Save/Exit.
g. Press the 'Enter' key.
h. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Boot off the Windows XP Pro SP2 installation CD.
5. The following message appears: Press any key to boot from the CD.
6. Press the 'Spacebar' to boot to the Windows XP Pro SP2 installation CD.
7. Continue from Step 7 below.
Option #2: You should follow the below steps if you are using RAID and have an internal floppy drive connected to your system. You can also follow these steps if you don’t have RAID but do have a internal floppy drive connected you system.
1. Download Intel Matrix Storage Manager Driver (Dell – R99740.exe) and install onto floppy disk.
2. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse and keyboard).
3. Within BIOS Setup: Set CD-ROM to load prior to hard drive.
a. Insert the Windows XP installation CD in the CD drive.
b. Restart your computer.
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup.
d. Press the Down Arrow key on your keyboard to highlight Boot Sequence.
e. Press the 'Enter' key to display the available boot devices.
f. Press the 'Up Arrow key' or the Down Arrow key to highlight IDE CD-ROM Device.
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list.
h. Press the 'Enter' key.
i. Press the 'Esc' key to exit Setup.
j. Press the 'Right Arrow' key to select Save/Exit.
k. Press the 'Enter' key.
l. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Within BIOS Setup: Use RAID Autodetect / AHCI (this is default).
5. Boot off the Windows XP Pro SP2 installation CD.
6. Press 'F6' to load RAID drivers from floppy disk - follow instructions.
a. Press 'S' to specify additional device.
b. Insert floppy disk with Intel Matrix Storage Manager Driver (Dell – R99740.exe).
c. RAID Configuration: Select Intel 82801GR/GH SATA RAID Controller (Desktop ICH7R/DH).
d. Non-RAID Configuration: Select Intel 82801GR/GH SATA AHCI Controller (Desktop ICH7R/DH).
7. Follow Windows XP Pro SP2 installation instructions.
8. The setup program will now copy files to your system. This will take several minutes, please wait. After the files have been copied, a message appears and notifies you that the computer will be restarted.
9. Press the Enter key to restart the computer or a timer will count down and restart the computer automatically.
10. Restart
11. When the computer restarts, the following message appears: Press any key to boot from the CD.
12. Do not press any keys when this message appears and allow the operating system to load.
13. The Windows XP Setup window appears. Many devices will be detected during this process. This will take several minutes, please wait. Once this process is completed, the Regional and Language Options window appears.
14. Follow Windows XP Pro SP2 configuration instructions.
15. After all hardware has been detected and the files have been copied to the hard drive, the system will restart. When the computer restarts, the following message appears: Press any key to boot from the CD.
16. Do not press any keys when this message appears and allow the operating system to load.
17. Once the Desktop appears, eject the Windows XP Pro SP2 installation CD from the CD drive.
18. Install Intel Chipset driver (Dell – R96614.exe) (Found on Dell Resource CD or Dell web site)
19. Restart
20. Install Intel Matrix Storage Manager (Dell – R99738.exe) (Found on Dell Resource CD or Dell web site)
21. Restart
22. Install the following additional drivers (Found on Dell Resource CD or Dell web site):
a. Display adapters (video)
b. Network adapters (Dell – R97085.exe)
c. Any other system drivers.
23. Restart
24. If using the Dell 2005FPW monitor, change screen resolution to 1680 x 1050 pixels.
Microsoft Windows Update
25. Apply Windows Update (if you have a network connection)
26. Restart
27. Repeat above two steps until all critical updates/patches have been applied.
Bev.
Note. Thanks to "vr6.com/misc/Dell_9100_Installation" for the above.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
shesagordie
10 Elder
•
46K Posts
0
July 1st, 2007 02:00
I agree it should be easier, but we have to use the materials that are available. :(
Make certain you are using XP-SP2 for the reinstallation.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
Message Edited by shesagordie on 06-30-2007 11:34 PM
sgtbilkothe3rd
4 Posts
0
July 1st, 2007 02:00
Dell Dimension 9100/9150 Windows XP Clean Installation Process... Option #1: You should follow the below steps if you are not using RAID or don’t have an internal floppy drive connected your system.
1. Remove any external devices from the computer, such as external serial or parallel port devices and external USB peripherals (not including your mouse, keyboard and monitor). *ALREADY DONE**
2. Within BIOS Setup: Set CD-ROM to load prior to hard drive. *ALREADY DONE**
a. Insert the Windows XP installation CD in the CD drive. *ALREADY DONE**
b. Restart your computer. *ALREADY DONE**
c. When the blue DELL logo is displayed, press the 'F2' key to enter the BIOS Setup. *ALREADY DONE**
d. Press the 'Down Arrow' key on your keyboard to highlight Boot Sequence. *ALREADY DONE**
e. Press the 'Enter' key to display the available boot devices. *ALREADY DONE**
f. Press the 'Up Arrow' key or the key to highlight IDE CD-ROM Device. *ALREADY DONE**
g. Press the 'U' key or the 'D' key on the keyboard to move IDE CD-ROM Device to the top of the list. *ALREADY DONE**
h. Press the 'Enter' key. *ALREADY DONE**
3. Within BIOS Setup: Switch from RAID Autodetect / AHCI to RAID Autodetect / ATA. **This may prove to be the key solution for me, as I had not tried this before. Thanks.**
a. Press the 'Down Arrow' key on your keyboard to highlight SATA Operation. b. Press the 'Enter' key to display the available RAID configuration modes. c. Press the 'Right Arrow' key to select RAID Autodetect / ATA. d. Press the 'Enter' key. e. Press the 'Esc' key to exit Setup. f. Press the 'Right Arrow' key to select Save/Exit. g. Press the 'Enter' key. h. Your system attempts to boot to the CD that is inserted in the CD drive.
4. Boot off the Windows XP Pro SP2 installation CD. *** I DO NOT HAVE XP Pro SP2, I have XP Home, and NOT an upgrade CD, a full installation CD.***
5. The following message appears: Press any key to boot from the CD.
6. Press the 'Spacebar' to boot to the Windows XP Pro SP2 installation CD. **AGAIN, I HAVE XP HOME not PRO.**
7. Continue from Step 7 below. Option #2: You should follow the below steps if you are using RAID and have an internal floppy drive connected to your system. You can also follow these steps if you don’t have RAID but do have a internal floppy drive connected you system.
**1 through 6 does not apply to me**
**Follow from here**
7. Follow Windows XP Pro SP2 installation instructions.
8. The setup program will now copy files to your system. This will take several minutes, please wait. After the files have been copied, a message appears and notifies you that the computer will be restarted.
9. Press the Enter key to restart the computer or a timer will count down and restart the computer automatically.
10. Restart
11. When the computer restarts, the following message appears: Press any key to boot from the CD.
12. Do not press any keys when this message appears and allow the operating system to load.
13. The Windows XP Setup window appears. Many devices will be detected during this process. This will take several minutes, please wait. Once this process is completed, the Regional and Language Options window appears.
14. Follow Windows XP Pro SP2 configuration instructions.
15. After all hardware has been detected and the files have been copied to the hard drive, the system will restart. When the computer restarts, the following message appears: Press any key to boot from the CD.
16. Do not press any keys when this message appears and allow the operating system to load.
17. Once the Desktop appears, eject the Windows XP Pro SP2 installation CD from the
CD drive. **Again I have XP Home**
18. Install Intel Chipset driver (Dell – R96614.exe) (Found on Dell Resource CD or Dell web site) ** NO DELL RESOURCE CD**, as I stated they didn't ship one with these systems when system was shipped after July 15, 2005. Mine was shipped July 16, 2005, grrrrrrr.**
19. Restart
20. Install Intel Matrix Storage Manager (Dell – R99738.exe) (Found on Dell Resource CD or Dell web site)
21. Restart
22. Install the following additional drivers (Found on Dell Resource CD or Dell web site): a. Display adapters (video) b. Network adapters (Dell – R97085.exe) c. Any other system drivers.
23. Restart
24. If using the Dell 2005FPW monitor, change screen resolution to 1680 x 1050 pixels. ** THIS APPLIES** Microsoft Windows Update
25. Apply Windows Update (if you have a network connection)
26. Restart
27. Repeat above two steps until all critical updates/patches have been applied. Bev. Note. Thanks to "vr6.com/misc/Dell_9100_Installation" for the above.
**Thanks for your help Bev., I will try these steps. Sorry for the terse post before, I am sooo disappointed in this process, it should be much easier. I have built several PC systems in the past with nothing like this difficulty.** -Bilko
Message Edited by sgtbilkothe3rd on 06-30-2007 10:22 PM
Message Edited by sgtbilkothe3rd on 06-30-2007 10:27 PM
sgtbilkothe3rd
4 Posts
0
July 1st, 2007 03:00
The key step that fixed it all for me was your tip:
"3. Within BIOS Setup: Switch from RAID Autodetect / AHCI to RAID Autodetect / ATA.
Install has completed and I am installing various drivers now.
Thanks very much for saving me many hours of useless toil.
shesagordie
10 Elder
•
46K Posts
0
July 1st, 2007 13:00
Pleased to hear the problem is resolved. :)
You should obtain a set of reinstallation disks, from Dell.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.