Studio 1735 CD Stuck! Plz Help!

Hello, I have a Dell Studio 1735 laptop and the cd I have in it is stuck in the cd drive.  The drive is completly operational as the cd works 100% fine, the only problem is it doesn't eject.  This model laptop if you don't know doesn't have a hole that you can push a paper clip in to mechanically force an ejection.  I've heard that one fixe for this problem is to right click on the cd drive in my computer and eject the disk from there instead of using the touch button on the laptop.  I tried this and it doesn't work.  I want to to describe how its not ejecting though as its slightly different then the problem most people are having with this model:

you can hear the disc begin to eject when you press eject.

You can tell its trying to push the cd up or something similar

It then sounds like its getting stuck and after a couple repeated attemps at pushing the disc out, it gives up on ejecting the cd

It then seems like it thinks it ejected the cd and begins to return the cd back into the drive.

then it spins up the cd and loads whatever is on there (you can tell because this cd has an autorun that comes up).

This always happens 100% of the time.  Essentially it "half ejects the disc" (no portion of the disc leaves the actual laptop though) and then after a couple attempts at ejection it "half loads the disc" and runs whatever's on it.

So how do I fix this?  Can I order a replacement cd/dvd drive and have it swapped out?  If I do this will it fix the problem, and also should I expect the same problem to just happen again?  HELP!!!