7 Technologist

 • 

7.1K Posts

August 10th, 2013 17:00

Hi AJBuser,

As suggested by osprey4. The errors on the diagnostics indicate your hard disk drive (HDD) would fail and may be nearing the end of its life. Please backup the data from the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it. Then run the diagnostics again.

http://dell.to/ZaQuel

Also, please click on the link below to check the warranty of the system. In case the system is under warranty, send me a private message with the system service tag to assist you further.  Please click on my name and click Start Conversation to send me a private message.

http://dell.to/12Bz4Il

Please let me know if this helps.

4 Operator

 • 

34.2K Posts

August 10th, 2013 17:00

Hi AJBuser,

Your hard drive angel has protected you (so far). Go buy a new drive and sin no more. :emotion-2:

If your system is still under warranty, contact Dell about a replacement drive.

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