AFAN

 

Try using the procedures mentioned in the third post [rindi],

 

http://www-new.experts-exchange.com/Storage/Misc/Q_21352311.html

 

If this does not correct the problem, then as this a new system, you should contact Dell ASAP about this, you have 21days from the invoice/packing slip date to request a replacement system.

 

Bev.

 

 

 

 

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Post the issue in the appropriate Board, where they will be answered.