Time out error message

Question

Model no: Dell Inspiron 2500 laptop Operating System: Windows XP Professional Speed: 996 MHz  Capacity: 64 MB   I have a problem with my laptop whereby if I am browsing on the internet and the system starting a low humming sound and suddenly the monitor turns blue with a words in the middle (it looks like a BIOS screen) and the computer then switches off and it reboots to F2 prompt. If I press the F2 button or any other keyboard button, nothing happens and so I have to press the power button to shut off the computer. When I restart the computer, it takes a little while to reboot and once the desktop screen appears, there is an error message dialog box which says: - C:WINDOWS\Wintemp\Win\1060504.tmp C:DOCUME~\~1\user\Locals~1\Temp\WER11.inp.dir00\sysdata.xml I also did a diagnostic search and these are the error messages: -   1) Sunday, November 06, 2005: Perflib The timeout waiting for the performance data collection function 'PerfDisk' in the 'C:\WINDOWS\System32\perfdisk. dll' Library to finish has expired. There may be a problem with this extensible counter or the service it is collecting data from or the system may have been very busy when this call was attempted.    2) Wednesday, November 09, 2005 Applicatio n Hang Hanging application iexplore.exe, version 6.0.2600.0, hang module QuickTimeWebHelper.qtx, version 6.3.0.17, hang address 0x0001ccf3.  3) Friday, November 11, 2005 Applicatio n Error Faulting application shmfc_os.exe, version 0.0.0.0, faulting module , version 0.0.0.0, fault address 0x00000000.  Can anyone help me to fix this problem.   Thanks,   Laurence

ejn63 · Answer

Run the Dell diagnostics.

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