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11387

February 23rd, 2014 12:00

Two CD writers disable video card

I have a 8700 SE that came with the stock CD/DVD-writer, BD-ROM reader. I purchased a Pioneer BDR-209DBK CD/DVD/BD writer. When I turned the system on, the NVIDIA Geforce GTX-660 was disabled. I ended up removing the CD/DVD writer and the system is back to normal.

There is a conflict between having the two CD/DVD/BD drives in the system. Any idea why or whether there is a work around?

4 Operator

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34.2K Posts

February 23rd, 2014 12:00

Hi dperry112,

What do you mean disabled? What does device manager show?

The only thing that comes to mind is some sort of HDCP problem.

108 Posts

February 23rd, 2014 14:00

Gave an error message of 43, showed the card is device manager as disabled.

4 Operator

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34.2K Posts

February 23rd, 2014 15:00

Did you try reinstalling the video driver? Did you try removing the OEM drive?

108 Posts

February 23rd, 2014 18:00

I did not reinstall the video driver. I first unplugged the new drive SATA and power cable and confirmed that the video card was enabled. I then removed the OEM CD-ROM and hooked up the new drive and confirmed that the video card was enabled. So now everything works but I guess I don't understand why this happened.

4 Operator

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34.2K Posts

February 24th, 2014 16:00

Pretty strange.

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