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April 1st, 2007 14:00

What exactly does error code 1000-0146 mean? (not just 'HDD Bad')

I am currently studying outside the US and have witnessed 3 different dell laptops encounter serious hard drive issues in the past few weeks. I have an Inspiron 8600 that is (luckily) still under warranty, and I had to have my hard drive replaced after I complained about frequent BSODs and ran the Dell diagnostic. The error code I got was 1000-0146 during the DST test, and obviously whenever this is mentioned everyone makes it very clear that something has gone wrong with the HD and that it needs to be replaced. Still I don't think this is a satisfactory answer. This is what is puzzling me. Two of my friends here are having almost identical issues. One has an Inspiron 1100 and the other has a different Inspiron model which I do not have handy at the moment. The 1100 was the first to show signs of HD failure and I tried various methods of reviving it (CHKDSK, Windows Repair, Diagnostics, etc). It failed the extended diagnostics with a HD read error and S.M.A.R.T. error, so we decided that it was beyond saving since it was no longer under warranty and it was not worth it to buy a new HD. About two weeks later my laptop started having similar performance issues and seemingly endless BSODs. When I ran the diagnostic it came back with 1000-0146 and I got a new HD from Dell. My new HD works like a charm and everything is great, but today another friend comes to me for advice with almost the exact same symptoms as I had just two weeks ago: slow performance and slow startup with heavy HD access. I ran the diagnostic and who could guess... error code 1000-0146. My point here is that it would be nice if someone could tell me exactly what error code 1000-0146 means. I assume it means something more specific than 'your hard drive is bad. end of story.'. Does anyone have any advice about this? Is there any way that there could be a common cause for these issues? I've tried to imagine some scenario under which three laptops in the same environment (in this case sharing a dorm building/internet connection) could all end up with faulty Hard Drives. Could this be caused by poor power conversion because we are on 240V/50HZ? Could this possibly be caused by some sort of software element? (either malicious or not?) Or is this just one big coincidence? Any comments would be appreciated. It would really be a waste of HDs if this just keeps happening and there was some way to prevent it.

9 Legend

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87.5K Posts

April 1st, 2007 14:00

The error code most likely refers to bad sectors on the drive itself.

2 Intern

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4K Posts

April 1st, 2007 20:00

" The DST log contains previous error(s)" is the exact definition of that code.
 
It still means replace the hard drive.

2 Intern

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2.2K Posts

April 3rd, 2007 16:00

wustlajb,
 
First, let me say that I do not know what that code means specifically.  With enough time, and a friendly engineer I could probably find out.  From the standpoint of the average technician at Dell, the specifics of the code do not matter, because any failure means, replace the hard drive.  So, while I may wish to give you a more complete answer, I cannot, at least not right away.
 
Now, I consider your non-US power question a more serious one, and there I can give you an answer.  Your portable runs on DC power.  The AC adapter converts whatever you plug it into (within reason) into what the portable system needs.  If you will look at the adapter brick, you should see something like this:
 
Input: AC 100-240V~1.5A
          50-60Hz
Output: DC 19.5V (19,5V)  4.62A (4,62A)
 
This is directly off a Dell AC adapter, and yours may vary.  As long as the power you plug into fits within the range specified for Input, then you should be okay.  The Output is what is correct for your system.  This conversion from AC power to DC power means that it is unlikely that the AC power you connect to will cause a problem.  If the Input is greater than the what the adapter can handle, most likely it will burn out the adapter.
 
A much more likely reason for the identical failures is that the two hard drives are made by the same manufacturer at about the same time, and failed in a similar way.
 
I know that it is frustrating, but I do not know of any specific way to avoid such failures.  That is the value of your warranty.  The technician may not know why it failed, but he will arrange for a replacement if it does fail.
 
 

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