Where's my CyberLink PowerDVD Decoding software ?

Question

Hello,   FedEx delivered my Inspiron 9300 last night. Overall I am happy with the notebook (but remember its not even 24 hours yet).   I went through every item on the packing slip, but I can't find a seperate CD that's labeled 'CyberLink PowerDVD Decoding', The packing slip says I should have it. Item number: 420-511 and part number U8606.   I got 2 other import CD's. The OS reinstallation CD and the CD that contains all drivers.   Does anyone know have any ideas ?   Thank you very much

bacillus · Answer

You will need to contact Dell and ask them to send the CD.

someoneinseattl · Answer

I called this AM. They promised to send me a CD. I wonder why the packing slip says I should have when they didn't pack it. A lot of people don't have this decoder. Is this software in short supply ?

bacillus · Answer

Dell is following a new policy whereby they don't automatically send you the software CDs of the preinstalled programmes. You have to call them to request it/them and you must also do so within your warranty period.

Apparently it is a cost-cutting measure!

someoneinseattl · Answer

They preinstall Word Perfect, and sent me a CD copy of it, too. I guess that policy is only applied to more demanded softwares. I certainly don't want Word Perfect. Thanks again.

bacillus · Answer

np

Storage, Drives & Media

Where's my CyberLink PowerDVD Decoding software ?

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