Unsolved
This post is more than 5 years old
4 Posts
0
10715
July 4th, 2007 11:00
Windows Vista doesn't recognize Pioneer DVD-ROM. Problem code 39
Hello, I just received my INSPIRON 6400 with Windows Vista Home Premium 32-bit Spanish and does not recognize the CD-ROM PIONEER DVD+-RW DR-K17Y. I went to the device manager and there was a yellow exclamation point next to the icon of the CD drive. I uninstalled and reinstalled the drive again and got the following message:
Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.
Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: IDE\CdRomPIONEER_DVD+-RW_DR-K17Y_________________0.94____
Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000027
Driver name: cdrom.sys
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 8202
I ran the Dell diagnostics and everything is OK. I don’t know what to do, any suggestions?


osprey4
6 Operator
•
34.2K Posts
0
July 4th, 2007 11:00
SALOKHAN
4 Posts
0
July 6th, 2007 10:00
osprey4
6 Operator
•
34.2K Posts
0
July 6th, 2007 11:00