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August 6th, 2011 15:00

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

My  HL-DT_STDVDRWBDGBC-H20N in my Studio 540 stopped working and gave me the above code.  My computer wise friend suggested I uninstalled the device, shut down the computer  and fire it back up hoping it would re-install the drivers. It worked once, but it just happened again, and now uninstalling the device and allowing the computer to find and re-install the drivers does not work. Anything I can do??

6.4K Posts

August 6th, 2011 17:00

2 Posts

August 7th, 2011 08:00

Thanks!! I am back in music...my 17 year old thanks you too.

6.4K Posts

August 7th, 2011 12:00

You are very welcome.  Best of luck to you.


3 Posts

December 23rd, 2023 23:04

The solution linked to above worked for my CD/DVD drive,

12 years later and on Windows 11 !!

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