Storage, Drives & Media

[owcmad]

Hi all,

I have a Dell WM126 wireless mouse with 1 AA battery. I use it every working day in combination with a Dell docking station and Dell laptop. I turn the mouse off during nights/weekends, but still I have to replace the battery every 1-2 months! This is not normal right??!
My colleague has exactly the same hardware setup and she has been using the same battery for 12 months! 

What is wrong with my mouse, and does this problem fall under warranty?

Thanks!

[DELL-Cares]

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[owcmad]

Apparently the warranty period has passed. Although I've had this problem from the very start, so within the warranty period, it's my fault to only contact you now. Is there anything I can do to extend the battery lifespan?

[dwebguy]

I'm also getting the same issue.

I purchased the mouse on 13 Feb 2020 and currently, this is the third battery I'm using.

When my first battery which comes inbuilt, drained off within the first month, I thought maybe the batteries were old.

Then I added a long-lasting Duracell battery, even that drained off today within 40-45 days.

Earlier I had a Lenovo Mouse whose battery use to last for more than 8 months for the same usage.

I still had a valid warranty but can't go out as everything is closed due to Covid19 lockdown.

Fortunately, I had a spare battery, which I'm using right now.

If this issue continues, I guess I will be spending more on batteries than the mouse price itself in the next 1 year.

[Fox Charlie]

I have the same problem....

Three batterie changes in 60 days...!

Terrible!

[omhota]

Dell WD126 mouse is draining batteries very fast !

In 7 days one AA battery. Need help.

Purchase date 26-JUNE-20.

Dell support team unreachable. My be in they are quarantine.

Any help please.

At least guide in recycling this fresh Dell product.

[ishansharma2691989]

I purchased this model mouse on september and I have seeking the same issue on this mouse. Did we found any resolution from Dell? 

[AnkurJan]

Hi ..even I have the same problem with this model. I am using black color dell WM126 mouse. I have replace the battery every 3-40 days. Need help!!

[pvssrh]

I bought WM 126 wireless Mouse in November 2020. I have changed 3 batteries so far. battery is draining faster.

NEED help

[Kalyan Prasad]

Same Problem I am facing WM126 wireless mouse. weekly one battery its consuming. please suggest.