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March 19th, 2014 00:00

XPS 8500 disk boot failure

Twice In the past 4 weeks my computer would be locked up in the morning. I had to cut power and it reboot OK. Now suddenly I get a disk boot failure on the 2TB drive. I'm running Windows 7 Pro--or I was before the crash.

I tried booting Windows Recovery and it complained it could not be fixed due to "ACL corruption"

I don't know about you, but I sure am seeing a lot of SATA disk failures. It's scary. I've got good backups.

Any tips what I should do next? Even pointing me to a how-to would be greatly appreciated.

28 Posts

March 19th, 2014 17:00

I did F12 on boot and ran extended test. It failed with message:

ERROR CODE: 2000-01 42

Validation  89568

I should add it is still on warranty for another 3 months.

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87.5K Posts

March 19th, 2014 04:00

Press F12 at powerup, boot to the Dell diagnostics and run an extended test on the hard drive.

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46K Posts

March 19th, 2014 22:00

oregonbob

The error code indicates the hard drive has failed, as you have a Dell warranty in effect, contact Dell's Technical Support for the replacement HD.

Bev. 

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