bios hard drive diagnostic

Question

I had an issue with my computer this morning. I chatted with the tech and was told I should perform a bios hard drive diagnostic test. I don't understand exactly how I do this. could someone please explain.

ejn63 · Answer

Boot the system. Press F12 before Windows loads. Choose the Dell diagnostics from the boot menu that pops up.

shesagordie · Answer

Bluebarneybird.   The procedures for using the diagnostics, should be in your owner's manual.   Bev.

osprey4 · Answer

I believe they are referring to the 90-90 diagnostic. Reboot your computer. At the Dell blue logo screen, press the Ctrl + Alt + D keys at the same time. The computer beeps once to acknowledge that the hard drive diagnostics have been initiated and the following message appears:

IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) -

The test may take up to three minutes to run the diagnostics (the time is dependent upon size and speed of drive). When the diagnostics are complete, one of the following messages appears:

IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) - Pass
Drive 1: No IDE Device
-OR-
Secondary
Drive 0: (CD-ROM Model) - Diagnostics not supported
Drive 1: No IDE Device
Test complete, Press to reboot

Press the key and restart the computer.

moskola · Answer

I just ran the bios diagnostic test on my hard drive.  Does anyone know where to find a list of return codes.  I'm getting a - Fail. Return Code 7   Thanks

Storage, Drives & Media

bios hard drive diagnostic

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