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October 29th, 2005 13:00

dvd 8701 buffer problem

Greetings,

In the beginning everthing worked fine but since the latest burns (both cd and dvd) my recorder is having troubles reading and writing (especially writing) Diagnostics. Buffer level isn't fully loaded. Floats from 50% tot 10% (never 0 although) but this seriously affects the speed of burning (45 minutes for a full dvd ??????? 16x by the way)

I have to make a lot of projects for school and so i often burn a rewritable dvd or cd with programs ( IT student) but this cause troubles...

Anyone had the same problem???

Thx,
Kristof

6 Operator

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34.2K Posts

October 29th, 2005 22:00

It's possible that if your drive experienced errors, it may have reverted to PIO mode. Check your transfer mode in Device Manager under IDE controllers.

5 Posts

October 30th, 2005 06:00



@osprey4 wrote:
It's possible that if your drive experienced errors, it may have reverted to PIO mode. Check your transfer mode in Device Manager under IDE controllers.



sorry, the problem still exists.

First i did'n know what PIO was so i lokked it up. Seems that you can choose between PIO and DMA (which i do know a bit) but the IDE controleer was configured at (Use DMA, if available).
I couldn't find it in BIOS-setup system either but aparrently you can choose between 3 types of 'speed'-PIO. Can't choose it or can't find it.


Perhapts omething else

6 Operator

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34.2K Posts

October 30th, 2005 10:00

It might help is you posted what system you have. Does system setup report your drive correctly?

5 Posts

October 30th, 2005 14:00



@osprey4 wrote:
It might help is you posted what system you have. Does system setup report your drive correctly?



Dimension 9100

Cpu pentium IV 3.00 Ghz (dual core)
512 MB ram
16 X dvd writer which the type is mentioned
windows xp prof service pack 2 (standaard installation)

I think nothing else is needed????

And yes, everything is reported correctly (dxdiag). I just happende from one day at another, nothing else was installed, deleted, altered, updated and nothing new of hardware is added.

23 Posts

October 31st, 2005 13:00

My problem was on playback.  It would skip during playback and take alot longer to burn disks.  I replaced the drive (under dell war.) and all is good now.  I also purchesed a seperate drive for burning disks, A plextor 740.  Just to take it easy on the Phillips 8701 drive. :smileyvery-happy:

5 Posts

November 18th, 2005 12:00



@pl2661 wrote:

I seem to be having the same problem...

Just received a new Dell Demension 4700 with the philips DVD8701. Worked fine with Nero and was burning dvds at 16x. After about 3 or 4 burns, the drive has now dropped to 2x. Can't figure out what is wrong with it or how to get it back to 16x.

Dell support was not much help and has recently replaced the drive. Unfortunately, the exact same thing is happening.

Any thoughts?






I found a solution.
Apperntly, the driver has a kind of bug in it.
the solution for is going to your device manager and then to IDE ATA/... controllers.

There your have a main one (primairy) and other ones

uninstal the other ones and reboot your pc. Windows will detect these again and will reinstall (correctly this time) your dvd-writer

The main problem is that the dvd-writer has two modes, DMA and PIO and that the DMA v2 is not available. If you let windows reinstall this, it wil redetect this mode and adapt your writer's read and write speed

This workerd for me, i'm back up running at 16x

Let me know if this helped for you to...

Grtz
Scuba

3 Posts

November 18th, 2005 12:00

I seem to be having the same problem...

Just received a new Dell Demension 4700 with the philips DVD8701.  Worked fine with Nero and was burning dvds at 16x.  After about 3 or 4 burns, the drive has now dropped to 2x.  Can't figure out what is wrong with it or how to get it back to 16x. 

Dell support was not much help and has recently replaced the drive.  Unfortunately, the exact same thing is happening.

Any thoughts?

 

 

 

3 Posts

November 18th, 2005 13:00

Scuba:

Thanks alot for the advice.  I'm at work now but will try it first thing when I get home.

Will let you know.  I'm keeping my fingers crossed!!

 

Thanks again.

6 Operator

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34.2K Posts

November 18th, 2005 18:00

Scuba:

Thanks for posting that.

3 Posts

November 19th, 2005 12:00

Scuba:

Thanks again for the advice.  I think that did the trick.

After burning about 6 dvds, the speed has been pretty consistent.

Thank Goodness for this forum!!!!

 

 

 

1 Message

March 15th, 2006 00:00

I also had this problem and it is a problem with Windows XP. Microsoft has an article that describes how you can permanently fix the problem. You must have SP2 and you have to add a registry entry to activate a fix in that service pack.

Article is here:
http://support.microsoft.com/?kbid=817472
Title: IDE ATA and ATAPI disks use PIO mode after multiple time-out or CRC errors occur

There must be a LOT of people out there experiencing this problem. Wouldn't it be nice if Dell's automatic support tool fixed this for us?

Message Edited by richwn on 03-14-2006 08:19 PM

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